Fulton Bank, Review

Fulton Bank, Review

Average rating stars based on 26 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
7
4 star:
1
3 star:
1
2 star:
2
1 star:
15
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NASTY TELLERS!!!!
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by mrmack, Feb. 03, 2013

they have the rudest all woman staff ever, especially the older weman there one in paticular name lisa in her 50s. they make fun of and talk nasty and gossip about customers. just ridiculous, changed to blue ball. i advised blue ball of the trouble with fulton and they thought it was a disgrace. they should be worried about keeping a job then ridiculing people, low class staff.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Cocalico Branch at Denver, PA
6 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by beachguy 2015-01-30 15:23:41
Yes I agree with the nasty tellers and lack of customer service with some their reps. A lot of them do not supply sufficient customer service. Most of them are too busy supporting the Fulton way and defending themselves and policies instead of helping the customer. New management recently at this branch. Previously a good branch- declined in recent times.
Very Happy Customer
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by ThisBankROCKS, Aug. 29, 2012

I have been banking with Fulton for only a few months but my experience with them has been utterly wonderful.  This is the first and only bank I have found that is true to their motto "Listening is just the beginning."  Without exaggeration I can state that at any time I needed assistance with my account, I have had the quick and full attention of every member on their staff whether by phone or in person at any branch.  I am certainly not wealthy by any means yet, I have been treated as though my business was their business and that is indeed a very rare thing these days.  I realize not everyone can be pleased in life; especially concerning the service industry, but I for one will extol accolades to anyone about Fulton Bank and feel absolutely secure in all my dealings with their integrity and services.  They have gone above and far beyond what most business could do; for one, coming to my home with paperwork or mailing receipts when I was unable to get out for health reasons.  I honestly can't rate all their services as I have not utilized them, but for the regular banking account I have, I award them a sparkling 5 stars and, I'm sure if and when I may need them for anything else, I will not be disappointed... and I am certain you won't be either.  I send out a very grateful thank you to all those who are at the Doylestown branch.  FULTON BANK ROCKS!  Thank you.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Fulton Bank, Doylestown Branch at Doylestown, PA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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fulton bank both thumbs up!!!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jane, Nov. 07, 2011

I have been a fulton bank customer for several years now and wouldn't dare think of changing they literally treat me like their only customer and consistently go above and beyond to help in any way and I mean that sincerely I have had a few difficult issues to work through and the employees are just the best I had a friend who worked at a new bank that opened in lancaster and offered me a great deal to switch and I told her there's no way I could Fulton is too good to me the personal attention and caring just isn't something you get at most banks.  I highly reccomend Fulton bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fulton Bank, Granite Run Branch at Lancaster, PA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Medical
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
by Troy, May. 31, 2011

Where are the employees?  I came into the bank to make a deposit and saw 2 tellers. One was helping a customer and the other was on the cellphone. Finally called me over. Simple deposit was made into a 5 minute ordeal. What ever happened to customer service.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Elden Street Branch at Herndon, VA
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