Frost Bank, Review

Ms Mary Louise Roam
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Ebony, Apr. 07, 2011

There is a humorous commercial with a singer belting out the words, "I love my bank."  Well, I too love my bank.  During and after my divorce I encountered some financial problems and misunderstandings.  The employees at Frost simply could not have been any more helpful - to the point of keeping me supplied with tissues as I cried my eyes out. These people were wonderful and eventually managed to extricate me from several problems.  Even when I just make a deposit or withdrawal, the Frost people are courteous, warm and friendly.  In a world filled with hurry, worry, and pressure, the Frost family has always treated me very well.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Frost Bank, Bandera/1604 Branch at San Antonio, TX
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