FirstBank, OAKLAND BRANCH
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4 client reviews
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| Name: | FirstBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1906 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | FB FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 120, view all, view on map |
| Website: | www.firstbankonline.com |
| Total Assets: | $12,517,335,000 |
| Total Deposits: | $10,486,032,000 |
| Total Equity Capital: | $1,495,420,000 |
| Total Domestic Office Deposits: | $10,486,032,000 |
| Net Income: | $69,236,000 |
| Quarterly Net Income: | $40,639,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
4 client reviews of FirstBank scored 3 out of 5.
Big Mistake
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cabcat, Oct. 06, 2021
From day one of depositing a large amount of money in this institution, I have regretted every minute of selecting it. It should not take hours to open an account, but it did. The representative talked incessantly without saying anything and the paperwork was knee deep. I was never asked how I wanted my checks to read which I have always just used my first and second initial. I got my checks and they had my entire full legal name. I tried calling and could not get anyone for days. I tried contacting by email with no response. I had online banking set up which I only periodically use. I went online to check my balance and I am locked out. Tried calling again, same no answering the phone. Finally got through to the person who set up my account. She stated she would have to call someone and get back to me. Hours later I had a message she called. I attempted to call her back and she was away. Put through to her voicemail at 2:44. No call. Called again at 4:15. Recording says bank is closed. Today, I expected a call but so far, nothing.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on FirstBank, Oakland Branch at Oakland, TN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby cabcat, Oct. 06, 2021
From day one of depositing a large amount of money in this institution, I have regretted every minute of selecting it. It should not take hours to open an account, but it did. The representative talked incessantly without saying anything and the paperwork was knee deep. I was never asked how I wanted my checks to read which I have always just used my first and second initial. I got my checks and they had my entire full legal name. I tried calling and could not get anyone for days. I tried contacting by email with no response. I had online banking set up which I only periodically use. I went online to check my balance and I am locked out. Tried calling again, same no answering the phone. Finally got through to the person who set up my account. She stated she would have to call someone and get back to me. Hours later I had a message she called. I attempted to call her back and she was away. Put through to her voicemail at 2:44. No call. Called again at 4:15. Recording says bank is closed. Today, I expected a call but so far, nothing.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on FirstBank, Oakland Branch at Oakland, TN
Was this review helpful to you? Yes, No Report Abuse
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