Full Service Brick and Mortar Office
Review: 3star4 client reviews
Location:6280 Highway 64
Oakland, TN 38060

Fayette County
View Other Branches
FDIC Cert:#8663

The Bank

Concentration:Commercial Lending Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:127, view all, view on map
Total Assets:$12,867,396,000
Total Deposits:$10,887,713,000
Total Equity Capital:$1,382,928,000
Total Domestic Office Deposits:$10,887,713,000
Net Income:$72,968,000
Quarterly Net Income:$35,827,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:10%

Client Review

4 client reviews of FirstBank scored 3 out of 5.

Big Mistake
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by cabcat, Oct. 06, 2021

From day one of depositing a large amount of money in this institution, I have regretted every minute of selecting it.  It should not take hours to open an account, but it did. The representative talked incessantly without saying anything and the paperwork was knee deep. I was never asked how I wanted my checks to read which I have always just used my first and second initial. I got my checks and they had my entire full legal name. I tried calling and could not get anyone for days. I tried contacting by email with no response. I had online banking set up which I only periodically use. I went online to check my balance and I am locked out.  Tried calling again, same no answering the phone. Finally got through to the person who set up my account. She stated she would have to call someone and get back to me. Hours later I had a message she called. I attempted to call her back and she was away. Put through to her voicemail at 2:44. No call. Called again at 4:15. Recording says bank is closed. Today, I expected a call but so far, nothing.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on FirstBank, Oakland Branch at Oakland, TN
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