First Security Bank, Review

First Security Bank, Review

Average rating based on 5 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
5 star:
3
4 star:
0
3 star:
0
2 star:
1
1 star:
1
None
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by AngryCustomer, May. 07, 2012

First Security seems to have constant problems with their ATMs.  This morning the ATM took the card and just locked up.  There is plenty of money in the account, so this could not have been the problem.  We backed up a little to get the attention of the person working at the drive-through window, thinking she would send somebody out to help; but she told us we had to drive around to get help.  We were hesitant to drive away from the machine in case it suddenly spit the card back out, but basically were given no choice.  We drove around and parked and noticed that a bank employee was now at the machine working on it.  We drove back to it, but was told she could not give us the card -- we had to go inside and get it.  We drove back around to park, went inside, and the card was handed back without any requirement of showing ID or anything.  I don't know what this little exercise in giving us the runaround was about, but it isn't the first time it's happened.  We've banked with First Security and its predecessors for about 30 years, and frankly it had been one aggravation after another.  Their company policy seems to be incompetence and rudeness.  This is the last straw, however.  I'm finally getting a clue and moving to another bank.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Security Bank, Dewitt Henry Drive Facility at Beebe, AR
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by jeffmart72 2019-10-09 09:09:10
You are reviewing the wrong bank. This First Security Bank is in Missouri. It only has 2 branches. It is not the same as the one in Arkansas. That is a different bank with the same name.
I love this branch
Overall Rating
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Office Environment & Staff
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by dh1026, Dec. 18, 2018

The manager Molly is one of the most considerate and helpful person. She always goes above and beyond for me and my family. She is the reason we have all stayed at First Security

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Security Bank, Military Branch at Benton, AR
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Walmart Brnach
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by traxx, Feb. 03, 2016

Great people love going there an do my banking very nice and convenient ! Nice people Great Manager !

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Security Bank, Wal-Mart Super Center Branch at Mountain Home, AR
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overall wonderful
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Interest Rate and Cost
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by ckeyes, Jan. 02, 2015

Their service is amazing!! Beth goes above to help solve a problem and gives all options and advice.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on First Security Bank, West Main Street Branch at Farmington, AR
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ATMs & on line banking
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by julied, Nov. 18, 2013

have to agree with other reviewer re ATMS - also their on-line banking has given me nothing but headaches; also, they don't have the capability of on line transfers to other banks.... - I only want to bank locally so i deal with the hassles, plus they're nice folks....  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on First Security Bank, Indian Hills North Little Rock Branc at North Little Rock, AR
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Banks Nearby

Regions Bank, Beebe Branch (0.1 miles)
Full Service Brick and Mortar Office
1500 W. Dewitt Henry Drive
Beebe, AR 72012
Centennial Bank, Beebe Branch (0.6 miles)
Full Service Brick and Mortar Office
707 Dewitt Henry Drive
Beebe, AR 72012
First Security Bank, Center Street Branch (0.9 miles)
Full Service Brick and Mortar Office
400 West Center Street
Beebe, AR 72012
Simmons Bank, Beebe Banking Center Branch (1.2 miles)
Full Service Brick and Mortar Office
901 N Asu Blvd
Beebe, AR 72012
Centennial Bank, Hwy 64 Beebe Branch (1.3 miles)
Full Service Brick and Mortar Office
30 Highway 64 West
Beebe, AR 72012

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