First Horizon Bank, Review

First Horizon Bank, Review

Average rating stars based on 20 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
11
4 star:
2
3 star:
0
2 star:
2
1 star:
5

A total of 11 Reviews with 5 Star

The most awesome experience ever
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by TammyTammy38, Mar. 23, 2022

The ladies who works at the Deerfield Branch are all super nice, they are so friendly. An awesome shout out to First Horizon Bank.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Horizon Bank, Lighthouse Point Branch at Pompano Beach, FL
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Exceptional Customer Service
 5star Overall Rating
 5star Office Environment & Staff
by MissP, Jan. 08, 2021

I had the fortune experience of working with TemperanceM; all I can say is OUTSTANDING!! She was extremely professional, patience and just a pleasure to work with. Thank you so much!!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Horizon Bank, Marlin-Whitehaven Branch at Memphis, TN
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Customer service
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
by Tanya1, Mar. 14, 2018

Great customer service, very polite and fast. Thanks

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Horizon Bank, Raleigh Branch at Memphis, TN
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by Newcastle10 2019-08-20 22:13:48
Great customer service. I had a serious problem. Kim compled the paperwork and let me vent. That eving I seen the Monet was returned to my account.
Jennifer Roy
 5star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 1star Other Services
by Jenniferlwroy123, Aug. 26, 2017

Rachel, is wonderful and all the staff, will help you transfer funds over phone if you are not able to come in, processional, kind, and I very much love doing business with them. All I need now is for them to refinance my farm in Lepiers Fork.  Sincerely, Jennifer Roy

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Horizon Bank, Springhill Financial Center Branch at Spring Hill, TN
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Great customer service
 5star Overall Rating
 5star Waiting Time
 5star Other Services
by eddiewhatup, Dec. 16, 2016

Brigette was very sweet made my day very helpful she was very conversational she should be commended

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on First Horizon Bank, Elm Hill Financial Center Branch at Nashville, TN
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Chef owner dailydish
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Dailydish, Jul. 28, 2015

Carrol and staff are the best!!! I have been with this bank for over 8 years and will never bank with another. They are pros w a personality!! Very accomidating and helpful with my business and personal needs and plans.With First Tennessee in Grassland right across the street from my Cafe it makes my banking very convenient but they couldbe a mile away and i would make the trip!! Keep it up FTBG!!

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on First Horizon Bank, Grassland Branch at Franklin, TN
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What a great place to do business.
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by tanyaradic, Jun. 15, 2015

My husband is a physician. We have purchased many houses both for residences and investments.  We found First Tennessee by a former client that gave First Tennessee thumbs up.  This was much better: faster, less paperwork, streamline business with the bank rather than a traditional mortgage company.



* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on First Horizon Bank, Green Hills Branch at Nashville, TN
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Great Experience
 5star Overall Rating
by glennw79, Aug. 03, 2013

Bank Teller Samantha extremely polite and helpful.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Horizon Bank, Trinity Road Branch at Cordova, TN
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you have a nice branch but a big problem
 5star Overall Rating
 2star Office Environment & Staff
by abner49, Apr. 07, 2012

Kaytie Oldham, one of your tellers gives very good service but I have observed her boss Annette berate her in front of customers and staff. I don't think this is appropriate, otherwise the branch is very nice to deal with.

* this reviewer has be with this bank for >10 years
* this review was made on First Horizon Bank, North 58 Branch at Chattanooga, TN
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Awesome Bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by SHoverson, Jan. 18, 2012

I absolutely love First Tennessee Bank. Currently I have five accounts (getting ready to open another one). Nicole and everyone at Metrocenter are so kind and are always watching out for my best interest by advising me of new accounts that can benefit me both currently and in the future. Nicole has even called to remind me of accounts that I needed to open by a certain date to access a certain rate. She is fabulous and has literally helped me financially and guided me to a more secure future. FTB employees are really there to help the customer. They aren't the type of bank that only cares about profit and where customers are only a number. They know the true meaning of keeping a customer for life.
I wouldn't bank anywhere else and I truly mean that.


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Horizon Bank, Metro Center Financial Center at Nashville, TN
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Branch Review
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Happy2behere, Aug. 10, 2011

I am not sure what bur the other reviewer was sitting on, but I have been banking with this branch for 3 years. Some of the nicest, most helpful people I have worked with. I have personal business as well as a non profit that I run through this branch, and they have been the BEST bank I have worked with in my 40 years of dealing with banks. I would highly recommend this staff and the services they provide. Excellent!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on First Horizon Bank, Bellevue Bank Branch at Nashville, TN
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