First Horizon Bank, Raleigh Branch

Name:First Horizon Bank, Raleigh Branch
Full Service Brick and Mortar Office
Review:17 client reviews
Location:4801 Glenwood Avenue
Raleigh, NC 27612

Wake County
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Phone:919-277-8730
FDIC Cert:#4977
Established:2000-05-22


The Bank

Name:First Horizon Bank
Concentration:Commercial Lending Specialization
Established:1864-01-01
FDIC Insurance:1934-01-01
Holden By:First Horizon National Corp
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:471, view all, view on map
Website:https://www.firsthorizon.com
Total Assets:$48,465,237,000
Total Deposits:$39,025,284,000
Total Equity Capital:$5,375,020,000
Total Domestic Office Deposits:$39,025,284,000
Net Income:$102,936,000
Quarterly Net Income:$71,566,000
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:5%
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Client Review

17 client reviews of First Horizon Bank scored 3.5 out of 5.

They Don’t Care
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Captinorin, May. 18, 2020

They won’t make it. This bank in Fort Myers use to be TIB Bank bought out twice. Last buyer is Horizon. They should change the name to sunset bank. Go to Lake Michigan Credit Union at Gulf Town Center. Paying 3% on checking. Horizon pays 0.07. Which is nothing. Charged my wife $12 a month to keep her money in back. She was a long time customer from TIB Bank and had a healthy balance. Never got interest but kept her account in good standing with zero use. She just parked her money there. She closed it out. They made no attempt to keep a valued customer. They don’t care. The clerk even said she keeps her account at Bank of America. That tells me a lot. She works there and doesn’t trust her bank where she works at.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Horizon Bank, Metro Parkway Branch at Fort Myers, FL
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Happy camper
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Newcastle10, Aug. 20, 2019

Excellent customer support . Had a problem Kim W. Took care of it and it was corrected same day

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Customer service
Overall Rating
Office Environment & Staff
Waiting Time
by Tanya1, Mar. 14, 2018

Great customer service, very polite and fast. Thanks

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Horizon Bank, Raleigh Branch at Memphis, TN
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by Newcastle10 2019-08-20 22:13:48
Great customer service. I had a serious problem. Kim compled the paperwork and let me vent. That eving I seen the Monet was returned to my account.

All Reviews...

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