First Horizon Bank, Review

They Don’t Care
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Captinorin, May. 18, 2020

They won’t make it. This bank in Fort Myers use to be TIB Bank bought out twice. Last buyer is Horizon. They should change the name to sunset bank. Go to Lake Michigan Credit Union at Gulf Town Center. Paying 3% on checking. Horizon pays 0.07. Which is nothing. Charged my wife $12 a month to keep her money in back. She was a long time customer from TIB Bank and had a healthy balance. Never got interest but kept her account in good standing with zero use. She just parked her money there. She closed it out. They made no attempt to keep a valued customer. They don’t care. The clerk even said she keeps her account at Bank of America. That tells me a lot. She works there and doesn’t trust her bank where she works at.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Horizon Bank, Metro Parkway Branch at Fort Myers, FL
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Not helpful....
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by whitney615, Oct. 17, 2013

I have been with First TN bank for about 3 years now...I went in for an auto loan which is a pretty exciting experience. After giving all my info..I was never called back to say if I was approved or denied..when I called to find out..they had no clue who I was..I got an awesome auto loan somewhere else. I also went in to try to cash a check for a client of mine who was with me. They denied us. Again..I went to another bank and they cashed it with no problems...it's sad that I have to go thru other banks and get denied by my own...I may switch soon!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Horizon Bank, Gallatin Branch at Gallatin, TN
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