First Financial Bank, NEW ALBANY

Name:First Financial Bank, NEW ALBANY
Full Service Brick and Mortar Office
Review: 3star8 client reviews
Location:100 East Spring Street
New Albany, IN 47150

Floyd County
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Phone:812-948-5500
FDIC Cert:#6600
Established:01/01/1902


The Bank

Name:First Financial Bank
Concentration:Commercial Lending Specialization
Established:01/01/1863
FDIC Insurance:01/01/1934
Holden By:FIRST FINANCIAL BCORP
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:144, view all, view on map
Website:www.bankatfirst.com
Total Assets:$16,530,948,000
Total Deposits:$12,422,228,000
Total Equity Capital:$2,127,418,000
Total Domestic Office Deposits:$12,422,228,000
Net Income:$165,767,000
Quarterly Net Income:$61,755,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:10%
Quarterly Return on Equity:11%
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Client Review

8 client reviews of First Financial Bank scored 3 out of 5.

Worst experience
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Ajmckay, Mar. 29, 2021

The most incompetent loan officers I have ever worked with in a lifetime of home purchases. Multiple misapplied payments to the wrong accounts, leaving me with late fees that would have continued, had they not been caught by me. And, despite the fact that I have been in the the branch to try to mitigate these problems, I still face them month after month. Which leads me to conclude that the staff is completely inept. Stay away from this bank—very far away.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Grant Line at New Albany, IN
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First Financial
 2star Overall Rating
 2star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
by ShinePlease, Jan. 29, 2021

Drive Thru is toooo slow!!!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on First Financial Bank, College Hill Branch at Cincinnati, OH
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missing the Portage branch of this bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jimmieo, Jun. 09, 2020

been with bank when it was Main Source and stayed after the merger but i live in portage and have to go to hobart to do banking so i try to combine errands to make one trip there a month. i know they has ATMs in walgreens but i cant do normal banking there. my ONLY complaint is they need to open up a portage branch of this bank even if its just a small one like grocery stores have.the women that work there are always friendly and helpful but sure would be nice  not to hsve to travel to hobart from portage even though its not that far but sometimes its just not convenient to do so

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Financial Bank, Hobart at Hobart, IN
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