Home > Texas Banks > Mauriceville Banks > First Financial Bank Mauriceville > First Financial Bank, HIGHWAY 12 AND JOHNSON ROAD BRANCH > Review
First Financial Bank, Review
First Financial Bank, Review
Average rating
based on 4 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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1 Star Review
New Bank Experience
Overall Rating
Office Environment & Staff
Waiting Time
by Newcustomer, Oct. 23, 2015
I went to this branch to cash two checks for my new business location. When I arrived there was one teller taking care of a customer. The transaction was lengthy so I waited patiently for my turn. The customer was talking loudly to another bank employee about hunting in rather graphic terms that I found disturbing. When the bank employee excused himself from this customer, he went back walked away. Another bank employee came up and saw me standing there waiting and continued to the coffee bar and then returned to her desk. Neither employee acknowledged me. I am used to better customer service from the bank I currently use. I was only at this branch because it was convenient to the new business location. I felt like the other employees should have offered to help to avoid such a long wait.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Aledo Branch at Aledo, TX
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Newcustomer, Oct. 23, 2015
I went to this branch to cash two checks for my new business location. When I arrived there was one teller taking care of a customer. The transaction was lengthy so I waited patiently for my turn. The customer was talking loudly to another bank employee about hunting in rather graphic terms that I found disturbing. When the bank employee excused himself from this customer, he went back walked away. Another bank employee came up and saw me standing there waiting and continued to the coffee bar and then returned to her desk. Neither employee acknowledged me. I am used to better customer service from the bank I currently use. I was only at this branch because it was convenient to the new business location. I felt like the other employees should have offered to help to avoid such a long wait.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Aledo Branch at Aledo, TX
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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