First Financial Bank, Batesville

Name:First Financial Bank, Batesville
Full Service Brick and Mortar Office
Review:8 client reviews
Location:1053 State Road 229 North
Batesville, IN 47006

Franklin County
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FDIC Cert:#6600

The Bank

Name:First Financial Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:First Financial Bcorp
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:143, view all, view on map
Total Assets:$16,155,541,000
Total Deposits:$12,345,980,000
Total Equity Capital:$2,216,882,000
Total Domestic Office Deposits:$12,345,980,000
Net Income:$104,012,000
Quarterly Net Income:$57,241,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%

Client Review

8 client reviews of First Financial Bank scored 3 out of 5.

Very poor customer service. Do not trust your money here.
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by JimBr, Jul. 12, 2018

I came in to pay off a mortgage and spent 40 minutes at the bank waiting for pay off amount. After getting the amount I wrote a check and thought all was good. When I checked my checking balances the next month I noticed that the money was  never withdrawn from my account. I called the bank and after some time on phone found out that they accidently shredded my check. I told them I would write another check and get it to them in a few days since I live out side of town. Well work got in the way and it took me three whole business days to get back to the bank. They decided that I owed interest on a per diem basis since I did not get them a check by the next business day.  They also said they lost my contact information even though they called me 2 months earlier to review loan information on this same account. This bank is scary incompetent. Losing information and shredding unscanned checks. I am soon refinancing over 1 million in property and was considering this bank. In fact I talked to bank personnel while initially waiting for payoff amount. I absolutely will not deal with this bush league bank again. I will stick with 5/3. A little pricey but quality service I can count on.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Batesville at Batesville, IN
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