First Financial Bank, Review

New Bank Experience
Overall Rating
Office Environment & Staff
Waiting Time
by Newcustomer, Oct. 23, 2015

I went to this branch to cash two checks for my new business location. When I arrived there was one teller taking care of a customer. The transaction was lengthy so I waited patiently for my turn. The customer was talking loudly to another bank employee about hunting in rather graphic terms that I found disturbing. When the bank employee excused himself from this customer, he went back walked away. Another bank employee came up and saw me standing there waiting and continued to the coffee bar and then returned to her desk. Neither employee acknowledged me. I am used to better customer service from the bank I currently use. I was only at this branch because it was convenient to the new business location. I felt like the other employees should have offered to help to avoid such a long wait.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Aledo Branch at Aledo, TX
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Great branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BurlesonLeaders, Aug. 10, 2022

This team is exactly perfect for our frowning community. They are staffed with professional bankers, a consumer lender and a great commercial lender.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Burleson Branch at Burleson, TX
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mrs. H. Bank Customer
Overall Rating
Office Environment & Staff
Waiting Time
by 2855, Dec. 04, 2020

This bank branch is great ... Staff are knowledgeable and responsive...very helpful.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Highway 21 Banking Center Branch at Bryan, TX
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Outstanding!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by wgregc, Nov. 10, 2014

My wife and I had a fantastic experience with First Financial. Our contact (Chris Schjetnan) was extremely helpful and stayed on top of every aspect of the home loan process for us. Highly suggest that you work with this organization.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, First Finanical Bank Waxahachie Bran at Waxahachie, TX
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment