First Community Bank, Review

Poor Online Banking
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Office Environment & Staff
Waiting Time
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by rhogan70, Dec. 28, 2015

I banked with Bank of America for 12 years before they sold my branch to First Community Bank. In those 12 years of banking with BOA, I never had a single problem using the tools and resources they have for online banking. First Community Bank's online banking tools are rudimentary at best. The portfolio management tool they offer, called "My Finance" is weak, and as often as not, simply doesn't work at all.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Community Bank, Wytheville Branch at Wytheville, VA
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technology vs. security vs. irate customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Marla, Aug. 10, 2015

I am not impressed and would not recommend this Bank.  FCB requires you to change your password every three months.  Every three months, I find myself in the same predicament of being locked out of my account, numerous time, even after calling customer service and having them reset my password.  It does not want to accept the user login, does not want to accept the old password, or the new password.  I will give credit to my personal banker, who has been as helpful as possible, but I have no desire to call every three months to resolve this.  I'm done, finding a new bank asap!

* this review was made on First Community Bank, Jonestown Branch at Winston Salem, NC
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Horrible experience
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Interest Rate and Cost
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by revival77, Jan. 20, 2015

Well, I must say that this bank was a complete and utter joke.  I would never recommend them to anyone their fees were extremely high.  Their staff is not only rude but highly incompetent. Not really a surprise when consider they hired two commercial officers from Newbridge Bank to complete the all around terrible experience.  Use caution when dealing with them, they are not trustworthy ethical or honest.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Community Bank, Oliver's Crossing Branch at Winston Salem, NC
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This bank ruined us!
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by Jobanobet, Jun. 27, 2014

First Community foreclosed on our property when were not behind on our payments.  We got behind on our property tax and when we went to set up payments with them (We did that in the past)they told us the bank had paid it.  We went to the bank and we made half the tax payment in addition to our regular payment that month and promised to pay the rest the next month.  They contacted us after they received those payments and said they were foreclosing anyway.  They never made any attempt to work with us at all after that.  We lost everything and they made money when they sold out farm.   

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Community Bank, Mooresville Branch at Mooresville, NC
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