First American Bank, Review

First American Bank, Review

Average rating based on 3 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
REFINANCE TERRIBLE EXPERIENCE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DONTDOIT, Oct. 05, 2012

Do not whatsoever, do business with this bank.  They will waste your time and in the end deny you.  They are strapped for cash and have terrible service. Run away from them and run fast!!!!  They treat customers terrible.  They don't know what they're doing.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on First American Bank, Albuquerque Branch at Albuquerque, NM
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by cowtick0574 2013-12-13 11:49:26
I completely disagree with this post.  I have always been treated wonderfully by First American Bank in Albuquerque.  They provide excellent customer service and are ALWAYS friendly when I go in to do business on the teller line.  Their online products are exceptional and very full featured.  I have nothing but good things to say about First American.
by mb11 2018-05-01 10:01:05
I have to agree...My account is in Silver City...I usually receive my mortgage bill on the first of the month and it's due on the fifth...I've asked them to please send the bill a little earlier and they give me excuses.Inept, incompetent employees.After I sell my house I will stay far, far away from First American Bank....
by starsage 2022-07-14 09:58:20
their lack of knowledge of special needs trusts is truly sad go to any other bank
TreatedProfessionally
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by GoodAttitude, Apr. 30, 2015

Wonderful place to bank.  I own a business, and they are always professional and interested in helping my business grow.  No waiting in line, and all the services of big banks without the big bank nonsense.  Best bank I have had in my 30 years in business.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First American Bank, Roswell Branch at Roswell, NM
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First American Bank is Great!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by cowtick0574, Dec. 13, 2013

I love First American Bank!  I have been banking with them for more than 2 years now.  They are always friendly and courteous in their facilities.  There is rarely more than 2 people in line when I go in the branch and even with that, they get to me within 3 - 4 minutes.  Their online suite of products is exceptional. They offer everything that the big banks offer, but without the high-sales pressure you get with the big boys.  I would, and have, highly recommend First American to my friends and family!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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