Fifth Third Bank, WILSON AND 44TH STREET BRANCH

Cold Calls!
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by mjaldrich, Jun. 27, 2011

I'm writing to let you know about the kind of representation you have for your bank.  Two weeks ago I got a cold call from this branch  WILSON/44TH  4460 WILSON AVE SW  GRANDVILLE, MI 49418 Phone: (616) 257-9260.  I know this cause the caller ID gave me the number that I looked up.  The person who was calling called about our mortgage and refinancing to get a  lower rate.  I told him I wasn't interested and he went on to tell about what was out there right now.  I again said I wasn't interested and told him that we probably wouldn't be refinancing because we hoped to be building in a couple of years and it wouldn't be worth it for us to refinance now.  He said acknowledged that...then I went on to say that we wouldn't be coming back to 5/3 for our next house because of the way 5/3 has treated me in the past because of my name not being on our current mortgage.  I told him that month after month the bank sees MY signature on the check that pays OUR mortgage yet I'm not able to get any info on the mortgage.  He said in a VERY sarcastic way...."WOWWWW, way to be honest!"  I told him again that I pay the mortgage every month yet I can be told anything.  His reply......"So I see.   Your husband makes the money and you just pay the bills!"  How in the heck does know if I have a job or not for one and is that the way you treat a customer!  I didn't appreciate this treatment and this gives us even more reason NOT to come back to 5/3.  We did not seek you out to begin with.  The people who refinanced us did.  

Thanks for your time.  I hope this get to the correct people.  The website didn't have many contacts on it.  

Thanks,
Mary Aldrich

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Wilson And 44th Street Branch at Grandville, MI
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Cold Calls!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Other Services
by mjaldrich, Jun. 27, 2011

I'm writing to let you know about the kind of representation you have for your bank.  Two weeks ago I got a cold call from this branch  WILSON/44TH  4460 WILSON AVE SW  GRANDVILLE, MI 49418 Phone: (616) 257-9260.  I know this cause the caller ID gave me the number that I looked up.  The person who was calling called about our mortgage and refinancing to get a  lower rate.  I told him I wasn't interested and he went on to tell about what was out there right now.  I again said I wasn't interested and told him that we probably wouldn't be refinancing because we hoped to be building in a couple of years and it wouldn't be worth it for us to refinance now.  He said acknowledged that...then I went on to say that we wouldn't be coming back to 5/3 for our next house because of the way 5/3 has treated me in the past because of my name not being on our current mortgage.  I told him that month after month the bank sees MY signature on the check that pays OUR mortgage yet I'm not able to get any info on the mortgage.  He said in a VERY sarcastic way...."WOWWWW, way to be honest!"  I told him again that I pay the mortgage every month yet I can be told anything.  His reply......"So I see.   Your husband makes the money and you just pay the bills!"  How in the heck does know if I have a job or not for one and is that the way you treat a customer!  I didn't appreciate this treatment and this gives us even more reason NOT to come back to 5/3.  We did not seek you out to begin with.  The people who refinanced us did.  

Thanks for your time.  I hope this get to the correct people.  The website didn't have many contacts on it.  

Thanks,
Mary Aldrich

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Wilson And 44th Street Branch at Grandville, MI
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment