Fifth Third Bank, Sugarcreek Banking Center

Name:Fifth Third Bank, Sugarcreek Banking Center
Full Service Brick and Mortar Office
Review:138 client reviews
Location:6301 Wilmington Pike
Dayton, OH 45459

Montgomery County
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Office Hours:Mon:09:00:17:00
FDIC Cert:#6672

The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Fifth Third Bancorp
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1172, view all, view on map
Total Assets:$139,444,809,000
Total Deposits:$109,885,626,000
Total Equity Capital:$16,840,750,000
Total Domestic Office Deposits:$109,395,950,000
Net Income:$702,343,000
Quarterly Net Income:$702,343,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:17%
Quarterly Return on Equity:17%

Client Review

138 client reviews of Fifth Third Bank scored 2.5 out of 5.

if you consider yourself a smart person, you will not bank with 5/3
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by scrims, Jun. 17, 2011

I can't complain enough.  This is the most unfair organization I've ever dealt with in my life.  If you aren't rich as hell, do not keep your money with 5/3.  I had an overdraft on my account this week that was incorrectly posted -- I shouldn't have overdrafted, but their online banking is terrible and has a mind of its own, posts payments well after they have already occurred (making you think you have more money than you really do).  I e-mailed customer service about it the day of, the day after, the next day, and the next day, and I STILL haven't heard back from them.  There are $37 DAILY overdraft fees that built up this entire time.  So I called them, talked to 4 different people, and they would not reimburse me for my overdrafts even though THEY caused them and even after I attempted to initiate contact with them FOUR times about correcting the overdraft.  If I could afford a lawyer, I would sue to pants off of 5/3.  Additionally, there was a problem 2 years ago when I attempted to pay off my credit card (about a $1,200 balance) and instead they doubled my credit card balance.  DOUBLED it.  I tried to contact them about it several times, and nothing was fixed, and nobody would actually talk to me about it -- the only thing they did was disable my access to pay my credit cards online.  So now I don't even have that option, and they're making pay the double balance!!!!!  I hate this bank with all of my heart, and finally got fed up enough to move my checking account to USAA, where the air is crisp.  They actually care about you and your money, have FANTASTIC online banking, etc., etc.  No problems with them whatsoever.  The above mentioned problems with 5/3 aren't even half of it, I could go on for hours but don't have the time.

Bottom line:  If you have a bank account with 5/3 now, LEAVE.  They WILL screw you.
If you do not have a bank account with 5/3, don't ever get one.  They WILL screw you.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Sugarcreek Banking Center at Dayton, OH
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