Fifth Third Bank, SOUTH FLORDIA AVE

Name:Fifth Third Bank, SOUTH FLORDIA AVE
Full Service Brick and Mortar Office
Review: 2.5star146 client reviews
Location:4421 S Florida Ave
Lakeland, FL 33813

Polk County
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Phone:863-619-5155
FDIC Cert:#6672
Established:04/20/2000


The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
Established:01/01/1865
FDIC Insurance:01/01/1934
Holden By:FIFTH THIRD BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1080, view all, view on map
Website:www.53.com
Total Assets:$212,148,000,000
Total Deposits:$174,199,000,000
Total Equity Capital:$18,685,000,000
Total Domestic Office Deposits:$174,031,000,000
Net Income:$2,060,000,000
Quarterly Net Income:$757,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:16%
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Client Review

146 client reviews of Fifth Third Bank scored 2.5 out of 5.

Wonderful personal service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by KatieD, Jul. 25, 2023

Rosemary was wonderful! She took extra time to explain a new bank account to my teenager to help her be ready to manage on her own at college next year.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, SUTTONS BAY BRANCH at Suttons Bay, MI
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Carrie Shepherd
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Personality, Jul. 28, 2022

I opened a Savings Account and a credit card at the Kanawha City Branch several years ago. I have been working with Carrie about everything I need help with since that day. She is kind, considerate and very competent! If she is busy, she always returns your phone call. I would highly recommend the Kanawha City Branch solely because of her managerial skills.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Kanawha City at Charleston, WV
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Bad attitude service
 1star Overall Rating
 1star Office Environment & Staff
 1star Other Services
by BillWillGM24, May. 03, 2021

I will never, ever go back to this Fifth Third Bank branch again (5351 S. Semoran Blvd, Orlando, FL 32822). On April 28, 2021 around 4:10 pm I went inside to deposit a check, but the young male teller had this attitude that I was bothering him even though I was the only client there. He refused to accept my check even though it was payable to me. I felt like I was getting service from a third world country. When I got back home I took a picture of the check and sent to ALLY BANK. They accepted my check without any problems and told me there was no reason for the Fifth Third Bank to refuse it. I called the manager from the Fifth Third Bank and explained to her what happened. She began asking me lots of questions of why I have a check from the United States Treasury for over$50,000. I felt like it was none of her business. ALLY BANK didn't ask me any of those questions.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, South Semoran Banking Center Branch at Orlando, FL
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