Fifth Third Bank, Melrose Park Branch

Good Branch Network, Mediocre Interest Rates
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Swisscheesy, Jun. 14, 2020

Pros:
- Lots of branches in and around Charlotte, NC
- Easy to sit down face-to-face with a banker at any branch, even during the Covid 19 pandemic
- Quality of service is generally good (certainly better than I would expect from Bank of America or Wells Fargo)
- Fees are pretty easy to avoid
- High quality wealth management and investment services available to individuals with over $100k in assets

Cons:
- Abysmal savings account interest rates. Is 0.02% really the best they can do? Even my local branch manager keeps her savings with American Express. I plan to do something similar shortly.
- Account maintenance fees are just high enough to be annoying for those unable to avoid them.
- Overdraft fees are particularly punitive.
- Quality of service has declined a little in recent years. Before they were absorbed by Fifth Third, First Charter hired some truly excellent bankers. Things have been a bit more hit and miss since then.

Conclusion:

Fifth Third is a good choice if you value convenience and in-person customer service above all else. If you want accounts with high interest rates, you're better off looking elsewhere.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Very very limited ACH bank transfers
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by storytime, Feb. 13, 2020

So usually when you want to move money from one bank to another it is easy. No fees and amount limit. Then we have 53 bank.  You are limited to $2000 max in one transaction, $5000 max in a month. And the topper is $3 for every transfer.
I have moved out of State and have no checks I can write so I guess I will have to make a special trip to MI just to get my money. Yes the account will be closed.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Royal Oak Main Banking Center Branch at Royal Oak, MI
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Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Professional42, May. 09, 2019

The head teller is rude. The information shared by the banker is incomplete or incorrect. The Fifth Third Geist Station bank will delay on disbursing you more than $10,000 on deposits even after the maximum number of days allowed by law.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Fifth Third Bank, Geist Station Branch at Indianapolis, IN
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