Fifth Third Bank, Lake Forest Branch

Name:Fifth Third Bank, Lake Forest Branch
Full Service Brick and Mortar Office
Review:145 client reviews
Location:109 Bernini Way
Sanford, FL 32771

Seminole County
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FDIC Cert:#6672

The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Fifth Third Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1090, view all, view on map
Total Assets:$205,546,136,000
Total Deposits:$166,753,712,000
Total Equity Capital:$20,364,631,000
Total Domestic Office Deposits:$166,576,958,000
Net Income:$1,145,114,000
Quarterly Net Income:$588,532,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%

Client Review

145 client reviews of Fifth Third Bank scored 2.5 out of 5.

Bad Experiences at Lake Forest, Sanford FL Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ChangingBanks, Aug. 20, 2015

Less than a year ago I made a large deposit into my existing account. The teller loudly stated so the entire bank could hear, this can take 12 days to clear because you don't have enough to cover it. So much for privacy. I also have a mastercard with this bank. I have an 812 credit score so you know I pay on time all the time. I was two days late with payment and then paid the entire balance in full. They still charged me late fees. I called and they were rude and hung up on me. I'm a long term customer with an stellar credit record and I paid the balance in full. Now, I received a large monetary gift from a relative. I opened a third account with it. I was told it would 12 days  of days to clear but they could on Monday, have the manager release the funds. Then it's Wednesday, the funds are not released. I call after being transferred several times and was told it would clear Thursday. Guess what? Hasn't cleared. It's been almost two weeks now. On top of this the rep who opened my account gave me the third degree as if I stole the money or something. Where did it come from? Is it a loan? What are your plans for it? None of your business, just open the account. Been a customer for 5 years and giving you more business. Now I am still without access to my funds and when I called last I was told some excuse about no one was there who could release the funds. Are you a bank? Ridiculous. Do not bank here. They treat you poorly, almost like a criminal, they are inept and lazy and don't keep their promises. I plan to remove my accounts from here and go with another bank when I have the time to deal with all the hassles that involves. In the meantime, it is too late for me, save yourselves!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Lake Forest Branch at Sanford, FL
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