Fifth Third Bank, ITASCA
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146 client reviews
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| Name: | Fifth Third Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1865 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | FIFTH THIRD BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1079, view all, view on map |
| Website: | www.53.com |
| Total Assets: | $213,768,000,000 |
| Total Deposits: | $175,810,000,000 |
| Total Equity Capital: | $21,191,000,000 |
| Total Domestic Office Deposits: | $175,648,000,000 |
| Net Income: | $2,686,000,000 |
| Quarterly Net Income: | $626,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
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Client Review
146 client reviews of Fifth Third Bank scored 2.5 out of 5.
Steaming......Mad
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SteamingMad, Oct. 30, 2012
They just sent my Mothers CD to the Illinois State Unclaimed Property Division. No phone call, no letter, no email, no nothing! I went in this last March to give them the new mailing information (new letters came to the new changed address) since my Mother changed locations. Our CD wasn't even up to its maturity date when they did this. Totally clueless in the banking world and they don't care about you at all. Stay away from banking with this company.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Itasca at Itasca, IL
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby SteamingMad, Oct. 30, 2012
They just sent my Mothers CD to the Illinois State Unclaimed Property Division. No phone call, no letter, no email, no nothing! I went in this last March to give them the new mailing information (new letters came to the new changed address) since my Mother changed locations. Our CD wasn't even up to its maturity date when they did this. Totally clueless in the banking world and they don't care about you at all. Stay away from banking with this company.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Itasca at Itasca, IL
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Great Service and There to Help
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DMDoog, Dec. 23, 2011
I have been banking with Fifth Third for over six years and there has been two separate occasions where I was in money trouble and they helped me out. The first time was when I over withdrawn on my account. Understanding that it was my fault I politely asked if they could not charge me the daily overdraft fee and that I would pay all other fees, mainly because this occcured on a Monday and I wasn't getting paid until Friday. The Branch Manager went above and beyond my expectations and not only reversed all charges, but even added some money into my account so that I was positive until I received my paycheck. The second time I had a fraudulent charge placed on my account and and I was once again over withdrawn. They helped me 100% with getting those charges reversed and setting up a new ATM card because of the fraudulent activity from the previous one. Because of all of these helpful experiences, I do all of my banking with Fifth Third Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Itasca at Itasca, IL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DMDoog, Dec. 23, 2011
I have been banking with Fifth Third for over six years and there has been two separate occasions where I was in money trouble and they helped me out. The first time was when I over withdrawn on my account. Understanding that it was my fault I politely asked if they could not charge me the daily overdraft fee and that I would pay all other fees, mainly because this occcured on a Monday and I wasn't getting paid until Friday. The Branch Manager went above and beyond my expectations and not only reversed all charges, but even added some money into my account so that I was positive until I received my paycheck. The second time I had a fraudulent charge placed on my account and and I was once again over withdrawn. They helped me 100% with getting those charges reversed and setting up a new ATM card because of the fraudulent activity from the previous one. Because of all of these helpful experiences, I do all of my banking with Fifth Third Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Itasca at Itasca, IL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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