Fifth Third Bank, Gezon Parkway Banking Center Branch

Name:Fifth Third Bank, Gezon Parkway Banking Center Branch
Full Service Brick and Mortar Office
Review:145 client reviews
Location:2301 Gezon Parkway S.W.
Wyoming, MI 49509

Kent County
View Other Branches
 
Phone:616-406-5300
FDIC Cert:#6672
Established:2004-01-08


The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
Established:1865-01-01
FDIC Insurance:1934-01-01
Holden By:Fifth Third Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1090, view all, view on map
Website:www.53.com
Total Assets:$205,546,136,000
Total Deposits:$166,753,712,000
Total Equity Capital:$20,364,631,000
Total Domestic Office Deposits:$166,576,958,000
Net Income:$1,145,114,000
Quarterly Net Income:$588,532,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
 More...


Client Review

145 client reviews of Fifth Third Bank scored 2.5 out of 5.

Carrie Shepherd
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Personality, Jul. 28, 2022

I opened a Savings Account and a credit card at the Kanawha City Branch several years ago. I have been working with Carrie about everything I need help with since that day. She is kind, considerate and very competent! If she is busy, she always returns your phone call. I would highly recommend the Kanawha City Branch solely because of her managerial skills.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Kanawha City at Charleston, WV
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Bad attitude service
Overall Rating
Office Environment & Staff
Other Services
by BillWillGM24, May. 03, 2021

I will never, ever go back to this Fifth Third Bank branch again (5351 S. Semoran Blvd, Orlando, FL 32822). On April 28, 2021 around 4:10 pm I went inside to deposit a check, but the young male teller had this attitude that I was bothering him even though I was the only client there. He refused to accept my check even though it was payable to me. I felt like I was getting service from a third world country. When I got back home I took a picture of the check and sent to ALLY BANK. They accepted my check without any problems and told me there was no reason for the Fifth Third Bank to refuse it. I called the manager from the Fifth Third Bank and explained to her what happened. She began asking me lots of questions of why I have a check from the United States Treasury for over$50,000. I felt like it was none of her business. ALLY BANK didn't ask me any of those questions.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, South Semoran Banking Center Branch at Orlando, FL
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Good Branch Network, Mediocre Interest Rates
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Swisscheesy, Jun. 14, 2020

Pros:
- Lots of branches in and around Charlotte, NC
- Easy to sit down face-to-face with a banker at any branch, even during the Covid 19 pandemic
- Quality of service is generally good (certainly better than I would expect from Bank of America or Wells Fargo)
- Fees are pretty easy to avoid
- High quality wealth management and investment services available to individuals with over $100k in assets

Cons:
- Abysmal savings account interest rates. Is 0.02% really the best they can do? Even my local branch manager keeps her savings with American Express. I plan to do something similar shortly.
- Account maintenance fees are just high enough to be annoying for those unable to avoid them.
- Overdraft fees are particularly punitive.
- Quality of service has declined a little in recent years. Before they were absorbed by Fifth Third, First Charter hired some truly excellent bankers. Things have been a bit more hit and miss since then.

Conclusion:

Fifth Third is a good choice if you value convenience and in-person customer service above all else. If you want accounts with high interest rates, you're better off looking elsewhere.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Mercantile Bank, Wyoming Branch (0.1 miles)
Full Service Brick and Mortar Office
5610 Byron Center Avenue
Wyoming, MI 49519
The Huntington National Bank, Bayberry Banking Office Branch (0.2 miles)
Full Service Brick and Mortar Office
5745 Byron Center Avenue
Wyoming, MI 49519
JPMorgan Chase Bank, Burlingame 44th Branch (1.6 miles)
Full Service Brick and Mortar Office
1825 44th Street, Southwest
Wyoming, MI 49509
Macatawa Bank, Grandville Branch (1.8 miles)
Full Service Brick and Mortar Office
3191 44th Street Sw
Grandville, MI 49418
PNC Bank, Clyde Park Branch (1.9 miles)
Full Service Brick and Mortar Office
5381 Clyde Park, S.W.
Wyoming, MI 49509

More