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Fifth Third Bank, CHARLESTON BANKING CENTER
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146 client reviews
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| Name: | Fifth Third Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1865 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | FIFTH THIRD BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1075, view all, view on map |
| Website: | www.53.com |
| Total Assets: | $212,197,000,000 |
| Total Deposits: | $171,700,000,000 |
| Total Equity Capital: | $22,064,000,000 |
| Total Domestic Office Deposits: | $171,553,000,000 |
| Net Income: | $2,673,000,000 |
| Quarterly Net Income: | $699,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
146 client reviews of Fifth Third Bank scored 2.5 out of 5.
Wonderful personal service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by KatieD, Jul. 25, 2023
Rosemary was wonderful! She took extra time to explain a new bank account to my teenager to help her be ready to manage on her own at college next year.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, SUTTONS BAY BRANCH at Suttons Bay, MI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby KatieD, Jul. 25, 2023
Rosemary was wonderful! She took extra time to explain a new bank account to my teenager to help her be ready to manage on her own at college next year.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, SUTTONS BAY BRANCH at Suttons Bay, MI
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Carrie Shepherd
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Personality, Jul. 28, 2022
I opened a Savings Account and a credit card at the Kanawha City Branch several years ago. I have been working with Carrie about everything I need help with since that day. She is kind, considerate and very competent! If she is busy, she always returns your phone call. I would highly recommend the Kanawha City Branch solely because of her managerial skills.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Kanawha City at Charleston, WV
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Personality, Jul. 28, 2022
I opened a Savings Account and a credit card at the Kanawha City Branch several years ago. I have been working with Carrie about everything I need help with since that day. She is kind, considerate and very competent! If she is busy, she always returns your phone call. I would highly recommend the Kanawha City Branch solely because of her managerial skills.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Kanawha City at Charleston, WV
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Bad attitude service
Overall Rating
Office Environment & Staff
Other Services
by BillWillGM24, May. 03, 2021
I will never, ever go back to this Fifth Third Bank branch again (5351 S. Semoran Blvd, Orlando, FL 32822). On April 28, 2021 around 4:10 pm I went inside to deposit a check, but the young male teller had this attitude that I was bothering him even though I was the only client there. He refused to accept my check even though it was payable to me. I felt like I was getting service from a third world country. When I got back home I took a picture of the check and sent to ALLY BANK. They accepted my check without any problems and told me there was no reason for the Fifth Third Bank to refuse it. I called the manager from the Fifth Third Bank and explained to her what happened. She began asking me lots of questions of why I have a check from the United States Treasury for over$50,000. I felt like it was none of her business. ALLY BANK didn't ask me any of those questions.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, South Semoran Banking Center Branch at Orlando, FL
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Overall Rating Office Environment & Staff Other Servicesby BillWillGM24, May. 03, 2021
I will never, ever go back to this Fifth Third Bank branch again (5351 S. Semoran Blvd, Orlando, FL 32822). On April 28, 2021 around 4:10 pm I went inside to deposit a check, but the young male teller had this attitude that I was bothering him even though I was the only client there. He refused to accept my check even though it was payable to me. I felt like I was getting service from a third world country. When I got back home I took a picture of the check and sent to ALLY BANK. They accepted my check without any problems and told me there was no reason for the Fifth Third Bank to refuse it. I called the manager from the Fifth Third Bank and explained to her what happened. She began asking me lots of questions of why I have a check from the United States Treasury for over$50,000. I felt like it was none of her business. ALLY BANK didn't ask me any of those questions.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, South Semoran Banking Center Branch at Orlando, FL
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