Home > Kentucky Banks > Winchester Banks > Community Trust Bank, Inc. Winchester > Community Trust Bank, Inc., WINCHESTER PLAZA BRANCH
Community Trust Bank, Inc., WINCHESTER PLAZA BRANCH
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4 client reviews
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| Name: | Community Trust Bank, Inc. |
| Concentration: | Commercial Lending Specialization |
| Established: | 11/17/1903 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | COMMUNITY TRUST BCORP INC |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 81, view all, view on map |
| Website: | www.ctbi.com |
| Total Assets: | $6,235,369,000 |
| Total Deposits: | $5,123,509,000 |
| Total Equity Capital: | $801,859,000 |
| Total Domestic Office Deposits: | $5,123,509,000 |
| Net Income: | $21,453,000 |
| Quarterly Net Income: | $21,453,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
4 client reviews of Community Trust Bank, Inc. scored 3.5 out of 5.
Terrible branch manager!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Lisat, Mar. 04, 2016
When Mr Bucky Frame was the branch manager this was a happy and friendly bank, but after he retired the position was filled by a very pompous man...Mr Clovess Lawless!!! He has changed everything and is not nice to the long time employees!!!! The employees look scared and worried all the time now. So sad for them, and, to us long time customers!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Community Trust Bank, Inc., Summersville Main Branch at Summersville, WV
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Lisat, Mar. 04, 2016
When Mr Bucky Frame was the branch manager this was a happy and friendly bank, but after he retired the position was filled by a very pompous man...Mr Clovess Lawless!!! He has changed everything and is not nice to the long time employees!!!! The employees look scared and worried all the time now. So sad for them, and, to us long time customers!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Community Trust Bank, Inc., Summersville Main Branch at Summersville, WV
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Wonderful Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by happybanking, Feb. 02, 2012
I have been a customer at CTB for probably 30 years and I could not be happier.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Community Trust Bank, Inc., Middlesboro East Branch at Middlesboro, KY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby happybanking, Feb. 02, 2012
I have been a customer at CTB for probably 30 years and I could not be happier.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Community Trust Bank, Inc., Middlesboro East Branch at Middlesboro, KY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Great Bank and Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RetiredPikeCoSD, Nov. 24, 2011
I have held an account with CTBI for the past 8 years and have not had anything other than excellent customer service in every regard. The staff at both the Marrowbone branch and the Mouthcard branch have never been anything less than helpful. We moved away from the Pike County area but have maintained this account with direct deposit due to the excellent level of service we are accustomed to that is unparalleled by any other bank we have done business with.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Community Trust Bank, Inc., Pike Marrowbone Branch at Elkhorn City, KY
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby RetiredPikeCoSD, Nov. 24, 2011
I have held an account with CTBI for the past 8 years and have not had anything other than excellent customer service in every regard. The staff at both the Marrowbone branch and the Mouthcard branch have never been anything less than helpful. We moved away from the Pike County area but have maintained this account with direct deposit due to the excellent level of service we are accustomed to that is unparalleled by any other bank we have done business with.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Community Trust Bank, Inc., Pike Marrowbone Branch at Elkhorn City, KY
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