Home > Kentucky Banks > Pikeville Banks > Community Trust Bank, Inc. Pikeville > Community Trust Bank, Inc., PIKE WAL-MART BRANCH > Review
Community Trust Bank, Inc., Review
Community Trust Bank, Inc., Review
Average rating
based on 4 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
1 Star Review
REALLY?????
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Catti, Apr. 02, 2011
This was the first bank account I got when I moved to Kentucky. I kept it about a week. One day my account statement was mailed to my house street address. But I never wanted it mailed there because the address was shared with another person that was a drug addict and I did not trust them. So I went into the bank to find out why this was mailed there instead of where I told them, which was my PO Box, and they said I told them to. I can understand them not listening and thinking I told them that. But they said I came in there and filled out a paper to have it changed from my PO Box to my street address. OK? no I didn't. This would of all been ok until the girl working told me, " Well, it is not that big of a deal if the other people got your bank statement, because they can't do anything with it.". REALLY? With all the technology and stupid people like this, I could see my money getting stolen. Needless to say I left that bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Community Trust Bank, Inc., Mt Sterling North Branch at Mount Sterling, KY
2 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Catti, Apr. 02, 2011
This was the first bank account I got when I moved to Kentucky. I kept it about a week. One day my account statement was mailed to my house street address. But I never wanted it mailed there because the address was shared with another person that was a drug addict and I did not trust them. So I went into the bank to find out why this was mailed there instead of where I told them, which was my PO Box, and they said I told them to. I can understand them not listening and thinking I told them that. But they said I came in there and filled out a paper to have it changed from my PO Box to my street address. OK? no I didn't. This would of all been ok until the girl working told me, " Well, it is not that big of a deal if the other people got your bank statement, because they can't do anything with it.". REALLY? With all the technology and stupid people like this, I could see my money getting stolen. Needless to say I left that bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Community Trust Bank, Inc., Mt Sterling North Branch at Mount Sterling, KY
2 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Tuesday 2014-11-18 20:27:22
This bank sucks. They don't understand the money on deposit belongs to the depositor and not the bank. They can't take instructions, the make a mountain out of a mole hill, they are testy, unagreeable, irresponsible and cause much trouble. They don't listen to the customer, they do as THEY want to. They are losing a customer here next month. They think they can go over a judge's head and do what they want but they will find out that WON'T fly!!! If they were the only bank, I would keep mine in a shoebox.
Banks Nearby
Peoples Bank, PIKEVILLE BRANCH (0.0 miles)
Full Service Brick and Mortar Office
262 Cassidy Blvd
Pikeville, KY 41501
Full Service Brick and Mortar Office
262 Cassidy Blvd
Pikeville, KY 41501
The First National Bank of Williamson, THE FIRST NATIONAL BANK OF WILLIAMSON BRANCH (0.2 miles)
Full Service Brick and Mortar Office
109 Prater Pl
Pikeville, KY 41501
Full Service Brick and Mortar Office
109 Prater Pl
Pikeville, KY 41501
Community Trust Bank, Inc. (1.4 miles)
Full Service Brick and Mortar Office
346 N Mayo Trl
Pikeville, KY 41501
Full Service Brick and Mortar Office
346 N Mayo Trl
Pikeville, KY 41501
Citizens Bank of Kentucky, Inc., PIKEVILLE BRANCH (1.7 miles)
Full Service Brick and Mortar Office
247 Hambley Blvd
Pikeville, KY 41501
Full Service Brick and Mortar Office
247 Hambley Blvd
Pikeville, KY 41501
U.S. Bank, NORTH MAYO TRAIL BRANCH (1.7 miles)
Full Service Brick and Mortar Office
3663 N Mayo Trl
Pikeville, KY 41501
Full Service Brick and Mortar Office
3663 N Mayo Trl
Pikeville, KY 41501