Community Trust Bank, Inc., MT STERLING NORTH BRANCH

Name:Community Trust Bank, Inc., MT STERLING NORTH BRANCH
Full Service Brick and Mortar Office
Review: 3.5star4 client reviews
Location:196 Evans Ave
Mount Sterling, KY 40353

Montgomery County
View Other Branches
FDIC Cert:#2720

The Bank

Name:Community Trust Bank, Inc.
Concentration:Commercial Lending Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:80, view all, view on map
Total Assets:$5,733,770,000
Total Deposits:$4,731,227,000
Total Equity Capital:$724,013,000
Total Domestic Office Deposits:$4,731,227,000
Net Income:$77,770,000
Quarterly Net Income:$18,476,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%

Client Review

4 client reviews of Community Trust Bank, Inc. scored 3.5 out of 5.

 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Catti, Apr. 02, 2011

This was the first bank account I got when I moved to Kentucky.  I kept it about a week. One day my account statement was mailed to my house street address. But I never wanted it mailed there because the address was shared with another person that was a drug addict and I did not trust them. So I went into the bank to find out why this was mailed there instead of where I told them, which was my PO Box, and they said I told them to. I can understand them not listening and thinking I told them that. But they said I came in there and filled out a paper to have it changed from my PO Box to my street address. OK? no I didn't. This would of all been ok until the girl working told me, " Well, it is not that big of a deal if the other people got your bank statement, because they can't do anything with it.". REALLY?  With all the technology and stupid people like this, I could see my money getting stolen. Needless to say I left that bank.  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Community Trust Bank, Inc., Mt Sterling North Branch at Mount Sterling, KY
2 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Tuesday 2014-11-18 20:27:22
This bank sucks. They don't understand the money on deposit belongs to the depositor and not the bank. They can't take instructions, the make a mountain out of a mole hill, they are testy, unagreeable, irresponsible and cause much trouble. They don't listen to the customer, they do as THEY want to. They are losing a customer here next month. They think they can go over a judge's head and do what they want but they will find out that WON'T fly!!!  If they were the only bank, I would keep mine in a shoebox.

All Reviews...

Banks Nearby

Traditional Bank, Inc., MAYSVILLE ROAD BRANCH (0.2 miles)
Full Service Brick and Mortar Office
637 Maysville Rd
Mount Sterling, KY 40353
Whitaker Bank, INDIAN MOUND BRANCH (0.3 miles)
Full Service Brick and Mortar Office
275 Indian Mound Dr
Mount Sterling, KY 40353
Peoples Bank of Kentucky, Inc., SILVER CREEK BRANCH (0.4 miles)
Full Service Brick and Mortar Office
202 Bentley Way
Mount Sterling, KY 40353
Peoples Exchange Bank, MOUNT STERLING MAIN (0.6 miles)
Full Service Retail Office
560 Indian Mound Dr
Mount Sterling, KY 40353
City National Bank of West Virginia, MT STERLING BRANCH (0.6 miles)
Full Service Brick and Mortar Office
101 Commonwealth Dr
Mount Sterling, KY 40353