Community Trust Bank, Inc., Review

REALLY?????
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by Catti, Apr. 02, 2011

This was the first bank account I got when I moved to Kentucky.  I kept it about a week. One day my account statement was mailed to my house street address. But I never wanted it mailed there because the address was shared with another person that was a drug addict and I did not trust them. So I went into the bank to find out why this was mailed there instead of where I told them, which was my PO Box, and they said I told them to. I can understand them not listening and thinking I told them that. But they said I came in there and filled out a paper to have it changed from my PO Box to my street address. OK? no I didn't. This would of all been ok until the girl working told me, " Well, it is not that big of a deal if the other people got your bank statement, because they can't do anything with it.". REALLY?  With all the technology and stupid people like this, I could see my money getting stolen. Needless to say I left that bank.  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Community Trust Bank, Inc., Mt Sterling North Branch at Mount Sterling, KY
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