Community Bank, Phelps Branch

Name:Community Bank, Phelps Branch
Full Service Brick and Mortar Office
Review:11 client reviews
Location:1334 Route 96
Phelps, NY 14532

Ontario County
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Phone:315-548-2511
FDIC Cert:#6989
Established:1994-09-16


The Bank

Name:Community Bank
Concentration:All Other Specialization > 1 Billion
Established:1866-01-01
FDIC Insurance:1934-01-01
Holden By:Community Bank System Inc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:246, view all, view on map
Website:www.cbna.com
Total Assets:$13,738,328,000
Total Deposits:$11,507,372,000
Total Equity Capital:$1,763,907,000
Total Domestic Office Deposits:$11,507,372,000
Net Income:$136,680,000
Quarterly Net Income:$38,541,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:9%
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Client Review

11 client reviews of Community Bank scored 3.5 out of 5.

Scott Cardinali
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Scottyytttooohottyyy, Aug. 31, 2020

The girls that work at the Hannibal, NY branch are amazing. When i go to the bank i always feel welcomed and when i leave i feel accomplished... They are understanding and they will also help you if you need it.. I have 4 accounts here and look forward to many more yrs to come with The Community Bank protecting my money.Thank you all for giving me a great banking experience..

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Community Bank, Hannibal Branch at Hannibal, NY
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Dependable, Friendly, Helpful
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by daytonny, Jul. 06, 2016

I've been using this branch in Gowanda, NY way back when it was Marine Midland. The only bank in this area with a drive thru window. Staff is always friendly and eager to help whether it be in person or by phone. Living now in Oregon, I still keep my Community Bank Account because of the trust I have in them. I recommend them.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Community Bank, Gowanda Branch at Gowanda, NY
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LOVE BANKING HERE!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by munchee, Mar. 25, 2015

I find this bank and its employees so easy to work with! From simple deposits to special accommodations, they really have gone above and beyond to assist me. From the beginning to some online choices on my end that lead to a near wipe-out of my account balance, they were fast, thorough and got my money back for me. I've had a very easy time here. Thank you.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Community Bank, Avon Branch at Avon, NY
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All Reviews...

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