Commerce Bank, WEST MAPLE BRANCH
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| Name: | Commerce Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 02/21/1984 |
| FDIC Insurance: | 02/21/1984 |
| Holden By: | COMMERCE BANCSHARES INC |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 160, view all, view on map |
| Website: | www.commercebank.com |
| Total Assets: | $30,345,138,000 |
| Total Deposits: | $24,687,004,000 |
| Total Equity Capital: | $2,489,406,000 |
| Total Domestic Office Deposits: | $24,687,004,000 |
| Net Income: | $109,300,000 |
| Quarterly Net Income: | $3,483,000 |
| Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 1% |
| More... | |
Client Review
8 client reviews of Commerce Bank scored 3 out of 5.
New ATMs and personal bankers
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Breilly, Sep. 04, 2024
I went to the bank to take out money at the ATM and my card I’ve had for 40 years didn’t work and I needed to come inside. I waited around 15 to 20 minutes then I decided to go through the regular line. So I waited there till my turn to talk to the teller. She told me I had to talk to a personal banker. I went and sat some more. Finally a person came back from lunch and one of the personal bakers told her to take the people who came in after me. I stood up and said I was here before them so she took me. By that time I had been there for 45 minutes to an hour. She looked at my card and license and told me the new machine didn’t like ATM cards and I should get a debit card. I told her I didn’t want a debit card. She signed me up to get a new ATM and it should arrive in 7 to 10 days. So I said so now I have go stand in the line again to take care of what I came for. She said yes. My card is fine, it’s your machines that are the problem. I waited in in line at the ATM, then for a banker, then for a a teller who couldn’t do anything, then for a banker again, then I was supposed to get in line again for the teller again because your machine won’t work? I’m very frustrated and disappointed.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, FENTON BRANCH at Fenton, MO
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Breilly, Sep. 04, 2024
I went to the bank to take out money at the ATM and my card I’ve had for 40 years didn’t work and I needed to come inside. I waited around 15 to 20 minutes then I decided to go through the regular line. So I waited there till my turn to talk to the teller. She told me I had to talk to a personal banker. I went and sat some more. Finally a person came back from lunch and one of the personal bakers told her to take the people who came in after me. I stood up and said I was here before them so she took me. By that time I had been there for 45 minutes to an hour. She looked at my card and license and told me the new machine didn’t like ATM cards and I should get a debit card. I told her I didn’t want a debit card. She signed me up to get a new ATM and it should arrive in 7 to 10 days. So I said so now I have go stand in the line again to take care of what I came for. She said yes. My card is fine, it’s your machines that are the problem. I waited in in line at the ATM, then for a banker, then for a a teller who couldn’t do anything, then for a banker again, then I was supposed to get in line again for the teller again because your machine won’t work? I’m very frustrated and disappointed.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, FENTON BRANCH at Fenton, MO
Was this review helpful to you? Yes, No Report Abuse
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Grandma
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Meany, Nov. 01, 2023
Always very friendly. . No waiting ever! Would recommend to Everyone. They are the best! I love my bank
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, DERBY ROCK BRANCH at Derby, KS
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Meany, Nov. 01, 2023
Always very friendly. . No waiting ever! Would recommend to Everyone. They are the best! I love my bank
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, DERBY ROCK BRANCH at Derby, KS
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Haven't had any major issues
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Pitbullmum4, Dec. 07, 2016
There has only been one or two times that I was frustrated with unknown fees, but I do have to say, after talking to an agent, they explained the fee to me and waived it.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, Heritage Branch at Saint Charles, MO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Pitbullmum4, Dec. 07, 2016
There has only been one or two times that I was frustrated with unknown fees, but I do have to say, after talking to an agent, they explained the fee to me and waived it.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, Heritage Branch at Saint Charles, MO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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