Commerce Bank, RICHMOND HEIGHTS BRANCH

Name:Commerce Bank, RICHMOND HEIGHTS BRANCH
Full Service Brick and Mortar Office
Review: 3star6 client reviews
Location:7910 Clayton Rd
Saint Louis, MO 63117

St. Louis County
View Other Branches
 
Phone:800-453-2265
FDIC Cert:#24998
Established:03/02/1923


The Bank

Name:Commerce Bank
Concentration:All Other Over 1 Billion
Established:02/21/1984
FDIC Insurance:02/21/1984
Holden By:COMMERCE BANCSHARES INC
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:165, view all, view on map
Website:www.commercebank.com
Total Assets:$32,413,605,000
Total Deposits:$27,690,849,000
Total Equity Capital:$1,924,865,000
Total Domestic Office Deposits:$27,690,849,000
Net Income:$335,763,000
Quarterly Net Income:$116,141,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:18%
Quarterly Return on Equity:22%
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Client Review

6 client reviews of Commerce Bank scored 3 out of 5.

Haven't had any major issues
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Pitbullmum4, Dec. 07, 2016

There has only been one or two times that I was frustrated with unknown fees, but I do have to say, after talking to an agent, they explained the fee to me and waived it.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, Heritage Branch at Saint Charles, MO
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:(
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by Jmck, Apr. 03, 2016

Every time I try to call or go in to have someone help me at this branch it is so frustrating. They are not helpful at all. The rainbow Rd branch is much better, otherwise I would be closing my accounts with commerce.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Commerce Bank, 43rd & State Line Branch at Kansas City, KS
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Tired of fake
 2star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 3star Other Services
by Rudeteller, Oct. 27, 2012

You must have someone new working at your Eureka branch (a rather over done, loud, older woman.  My experiences have gone from normal banking to what is this woman going to say next?!  I asked for a deposit slip and and she acted like this was an inconvenience, and made a rude comment.
She started giving my son unsolicited job advise one day at the drive though when he mentioned he had just gotten a new job...this was long winded and uninvited.  My daughter sent in a check for deposit and this same woman asked for her ID.  For a deposit?! No cash back!  It was a payroll and my daughter has had a the same job and account for over a year.  Please control this new teller or lose some business!  Commerce does not set out deposit slips inside this bank so if you run out you must ask for one, I find this odd.  There are too many banks in Eureka to worry about having an "experience".  What happened to customer service?  Curious if an other customers find this woman a bad fit for a bank.

* this review was made on Commerce Bank, Eureka Banking Center Branch at Eureka, MO
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All Reviews...

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