Comerica Bank, Winchester Branch

Name:Comerica Bank, Winchester Branch
Full Service Brick and Mortar Office
Review:61 client reviews
Location:1245 South Winchester Boulevard
San Jose, CA 95128

Santa Clara County
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Phone:408-615-1907
FDIC Cert:#983
Established:1982-12-20


The Bank

Name:Comerica Bank
Concentration:Commercial Lending Specialization
Established:1849-03-05
FDIC Insurance:1934-01-01
Holden By:Comerica Inc
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:440, view all, view on map
Website:www.comerica.com
Total Assets:$76,262,000,000
Total Deposits:$58,368,000,000
Total Equity Capital:$8,076,000,000
Total Domestic Office Deposits:$57,866,000,000
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Client Review

61 client reviews of Comerica Bank scored 2.5 out of 5.

My Debit Card was closed for no reason whatsoever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by OlgaSays, Oct. 01, 2014

I have a US Direct Express Debit Card with the Comerica Bank which is where my Social Security checks were direct-deposited.   All of a sudden I found out that it was canceled, and done so without my knowledge or authorization.  I was unable to use it while doing grocery shopping.  I bet that everyone in line was thinking that I don't pay my bills when the cashier announced, "Denied".  Very embarrassing.  Now I am unable to buy groceries, medications, pay my rent or bills including one upcoming medical bill or make ATM withdrawals with this card.  I am at a risk of being evicted for non-payment of rent, and my credit report will suffer.  I have NOT requested or otherwise authorized the card cancellation.  

Customer service at this bank is practically non-existent, as all they do is read a script at 40 mph without listening to the other side.  No monthly statements are available.  No questions answered.  My card was NOT compromised and was in a good standing, still good until the next year.  

All the complaints fall on deaf ears.  Texas Department of Banking re-routed me back to Comerica Bank lol.  BBB asked what resolution I want.  I want the bank to be unable to close my card ever again, but alas, it's not happening.  So I am back to the square one.   Comerica Bank is holding my funds hostage, as far as I am concerned.  

To add insult to injury, Comerica Bank grants only one card replacement that is free.  As of now, it appears that this one is being used up as I will hopefully receive a new card in some future.  If the above scenario happens again, I will be charged for the card replacement.  The $$ fee multiplied by a vast number of users = a nice boost to the bank's revenue.  Done at the expense of the aging baby boomers now on Social Security.  


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Comerica Bank, Winchester Branch at San Jose, CA
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