Comerica Bank, SALINE BRANCH

Here's a review for all of you who read these. In May of 2013 through August of 2013 my money was stolen off of my direct express card valuing over $1,000. All of my identification was stolen incuding my purse so my social security number was also stolen.  I'm pursuing this matter through the fraud company at the direct express card company but I don't even know if I will be getting the money back or not. Then just two days ago my new card was used in California and New York, and I live in missouri. It's awful odd that my card was used in two different states in two days clear across the country. And of course they wiped me out clean. I have no money on my card at all and that was my social security checks that was being put on that card through this bank. I'm also contacting the FBI because this is a federal offense and has happened to me twice through this bank. you would think that if it was reported before they would flag it somehow knowing that I can't be in two states at the same time. I would reccommend that this bank should not be used by anyone, but that's just my opinion. They are liable to return my money back to me. SO how did they get this card? It seems like an inside job to me because the lady at the fruad department told me that this is happening alot. I would like to know how and why they are getting peoples information when a bank is supposed to be confidential and the direct express card company is also supposed to be confidential. They are the only ones who would have the information to use someone elses identiy. It's pretty sad when someone is a victim of identity theft and the people who do it dont even think of the cosequenses that lay ahead for the victim or the perpatrature. It will be so bad for the theives that do these kinds of things and doesn't realize what they are soing to the people that they are stealing from. Just think about what I said in this comment about identity theft and the bank does'nt seem to want to take care of the situation. So I will be getting in contact with FBI about this matter as well.

Patty,

People can steal your information in a variety of ways. If you ever used your card to purchase something online. If you used an ATM (Comerica or not) that had been bugged by a perp to get your PIN and info. Somebody scanning your purse or card with a scanner. It is hard to believe an employee would risk there job for a cut of the 1,000 dollars stolen from you.
It sounds like they should have handled your fraud claim better and closed your card all together and get you a new one. But I dont think they stole your money

We have had various dealings with the saline, Mi branch! The tellers are great but the woman manager, Cindi, is horribly rude to most customers! I guess once you become the boss, the little people no longer count! It's unfortunate her personal life interfered with her work ethics!