Comerica Bank, Jackson-Zeeb Branch

Name:Comerica Bank, Jackson-Zeeb Branch
Full Service Brick and Mortar Office
Review:61 client reviews
Location:5370 Jackson Road
Ann Arbor, MI 48103

Washtenaw County
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Phone:734-222-4051
FDIC Cert:#983
Established:2004-04-12


The Bank

Name:Comerica Bank
Concentration:Commercial Lending Specialization
Established:1849-03-05
FDIC Insurance:1934-01-01
Holden By:Comerica Incorporated
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:442, view all, view on map
Website:www.comerica.com
Total Assets:$72,406,000,000
Total Deposits:$56,799,000,000
Total Equity Capital:$7,571,000,000
Total Domestic Office Deposits:$56,319,000,000
Net Income:$636,000,000
Quarterly Net Income:$301,000,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:17%
Quarterly Return on Equity:16%
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Client Review

61 client reviews of Comerica Bank scored 2.5 out of 5.

California Career
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by VocationalSchool, Sep. 23, 2019

Excellent team and management. Satisfied with the personal care for the accounts and follow ups. The manager, manager assistant and other team members are perfect.
Tried other locations same service quality

* this reviewer has be with this bank for 3 - 10 years
* this review was made on Comerica Bank, Anaheim-Katella Branch at Anaheim, CA
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Robert Green
Overall Rating
Office Environment & Staff
Waiting Time
by Bojud, Sep. 14, 2019

I've been with Comerica for many years at this particular branch. I cannot say enough good about them!
They have helped me out several times and everyone from manager down have been great!  They are better that most other banks and even branches within their system! I cannot say enough. I would recommend them to anyone who is looking for quality service!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Comerica Bank, Cypress Branch at Cypress, CA
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Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bekind000, Nov. 29, 2018

I am sorry to say that the customer service at this bank in more then one location it disappoiting I have banked in a few different state as far as customer service at this bank and I have been verbally abused and threatened to not provide me service in addition to that my appearance has been commented on in a very inappropriate way.  There is a line of respect that has been crossed and providing customer service is clearly not a priority.  I came to this bank for what I hoped would be a great small banking experience but it has been very qestionable in the last few years as I have been yelled at by bank tellers who have then refused me service.  As I am someone who is levelheaded I then had to suck up to this employee to get them to do their job. Various rude comments have been made over the years to me which left me with the impression that said employees might even be jealous of my life???   The staff at this banking institution should be retrained on customer service and lean what proper business eddicut is.  Just because you see a customer year after year this doesn’t give any staff member the right to assume that an customer is there friend who that can talk to in any way they see fit. I am beyond disappointed with the customer service and that when asked to do a task act like they are doing you a favor when it is their job to serve respectfully-   That’s all I ask is to keep things polite and respectful-  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Comerica Bank, Boca Raton Branch at Boca Raton, FL
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