Full Service Brick and Mortar Office
Review: 2.5star63 client reviews
Location:9696 Santa Monica Blvd
Beverly Hills, CA 90210

Los Angeles County
View Other Branches
FDIC Cert:#983

The Bank

Name:Comerica Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:414, view all, view on map
Total Assets:$85,902,000,000
Total Deposits:$68,355,000,000
Total Equity Capital:$5,703,000,000
Total Domestic Office Deposits:$67,983,000,000
Net Income:$876,000,000
Quarterly Net Income:$26,000,000
Return on Assets:1%
Return on Equity:17%
Quarterly Return on Equity:2%

Client Review

63 client reviews of Comerica Bank scored 2.5 out of 5.

I will never recommend this branch of Comerica Bank, horrible service/attitude
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by stillangry, Feb. 07, 2015

I left this bank (Beverly Hills) several months ago. Should have left sooner. When I opened my account they offered $100.00 to you and $50.00 to your employer to open a new account. Neither of us received the money. Comerica BH rep said it would be in my account the October after I opened account. When I realized I never received the $$$ I called customer service. No help. I went to BH branch, rude and no help. I went into 2 other branches and they tried to help me but BH would not give me their time. A manager at another branch kindly called BH and talked to their manager. The BH manager was rude to the manager trying to help me. I never received the $$$ to date. The BH employee also told me I would get fees reversed for using 'other' ATMs. When I complained about that- they gave me a token few dollars, and told me they changed the rule regarding ATMS. In my opinion (which I can prove) the Beverly Hills branch owes me $100.00 and another $198.00 for ATM fees. They owe me a total of $298.00. I find the bank irresponsible and the Beverly Hills employees rude. To be fair I opened my account a few years ago and some employees may have left by now.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Comerica Bank, Beverly Hills Branch at Beverly Hills, CA
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1 comment. Add a comment

by Deja 2015-12-30 10:11:40
When I walk in the Lockwood branch I feel so at home they greet you with a smile and do everything to take care of your banking needs. The manager and the staff are so sweet and courteous. I look forward to going to the bank when time comes to go they have smiles on their face and are so kind and concerned about each customer. They are best bank in town. God Bless & keep them all today and always.
Pauline Roshell Brown

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