City Bank, Review

City Bank, Review

Average rating based on 2 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
LOVE this place
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jessi5652, May. 07, 2013

When I got fed up with my last bank charging fees for everything they can think of, I came to City Bank b/c my friend has had excellent service with their Lubbock location for years.  I signed up for the rewards account and inquired about their fees; there are very few and almost none that would affect me.  Susan explained everything and asked several times if I had any questions.  Then they made me a personal debit card right then and there and Susan waited in line for my deposit for me while I went right outside to activate my debit card.  WOW!  I am loving this bank!!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on City Bank, College Avenue Branch at Levelland, TX
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lady was rude.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mrlrodriguez, Feb. 14, 2013

Went in on feb 13, 2013. Try to open a new account for both me and my wife . Worse mistake ever . The lady that was being rude named susan, gave us the worse experience ever. I just got up , and left back to the truck. I will never bank with city bank again.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on City Bank, City Bank at Lubbock, TX
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