Citizens Bank, WESTFIELD STOP & SHOP BRANCH

Name:Citizens Bank, WESTFIELD STOP & SHOP BRANCH
Full Service Retail Office
Review: 2.5star33 client reviews
Location:57 Main Street
Westfield, MA 01085

Hampden County
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Phone:413-562-8024
Branch Deposit:$21,761,000
FDIC Cert:#57957
Established:12/16/2001


The Bank

Name:Citizens Bank
Concentration:Commercial Lending Specialization
Established:05/13/2005
FDIC Insurance:05/13/2005
Holden By:CITIZENS FINANCIAL GROUP INC
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1158, view all, view on map
Website:www.citizensbank.com
Total Assets:$224,479,847,000
Total Deposits:$180,873,036,000
Total Equity Capital:$23,198,766,000
Total Domestic Office Deposits:$180,743,186,000
Net Income:$1,498,241,000
Quarterly Net Income:$661,541,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:11%
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Client Review

33 client reviews of Citizens Bank scored 2.5 out of 5.

Regional manager
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by 4evayoung, Aug. 04, 2019

Exceptional customer service from Eddie thumbs up! by far one of the best employee that I have had encountered  at this branch. The manager not so much. Eddie brightens up the branch his welcoming smile and charismatic personality always is welcoming and he is so very helpful. This branch gets my 5 stars because of this employee.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Westfield Stop & Shop Branch at Westfield, MA
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