Home > Massachusetts Banks > Westfield Banks > Citizens Bank Westfield > Citizens Bank, WESTFIELD STOP & SHOP BRANCH
Citizens Bank, WESTFIELD STOP & SHOP BRANCH
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37 client reviews
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| Name: | Citizens Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 05/13/2005 |
| FDIC Insurance: | 05/13/2005 |
| Holden By: | CITIZENS FINANCIAL GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1022, view all, view on map |
| Website: | www.citizensbank.com |
| Total Assets: | $219,536,218,000 |
| Total Deposits: | $179,037,867,000 |
| Total Equity Capital: | $24,688,035,000 |
| Total Domestic Office Deposits: | $178,987,867,000 |
| Net Income: | $1,146,220,000 |
| Quarterly Net Income: | $407,060,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 7% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
37 client reviews of Citizens Bank scored 2.5 out of 5.
Regional manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 4evayoung, Aug. 04, 2019
Exceptional customer service from Eddie thumbs up! by far one of the best employee that I have had encountered at this branch. The manager not so much. Eddie brightens up the branch his welcoming smile and charismatic personality always is welcoming and he is so very helpful. This branch gets my 5 stars because of this employee.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Westfield Stop & Shop Branch at Westfield, MA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 4evayoung, Aug. 04, 2019
Exceptional customer service from Eddie thumbs up! by far one of the best employee that I have had encountered at this branch. The manager not so much. Eddie brightens up the branch his welcoming smile and charismatic personality always is welcoming and he is so very helpful. This branch gets my 5 stars because of this employee.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Westfield Stop & Shop Branch at Westfield, MA
Was this review helpful to you? Yes, No Report Abuse
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