Citizens Bank, PINE HILLS BRANCH
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37 client reviews
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| Name: | Citizens Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 05/13/2005 |
| FDIC Insurance: | 05/13/2005 |
| Holden By: | CITIZENS FINANCIAL GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1016, view all, view on map |
| Website: | www.citizensbank.com |
| Total Assets: | $217,178,887,000 |
| Total Deposits: | $178,001,267,000 |
| Total Equity Capital: | $24,388,980,000 |
| Total Domestic Office Deposits: | $178,001,267,000 |
| Net Income: | $1,564,191,000 |
| Quarterly Net Income: | $417,971,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 7% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
37 client reviews of Citizens Bank scored 2.5 out of 5.
Erica F. Berman
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by EricaBerman, Aug. 29, 2013
I have utilized the services of this bank for a number of years, including all of the branch managers, their assistants and tellers, and I am very impressed with everyone's professionalism, kindness, support and assistance. I have worked with the former manager, Rob, and now Jason Holcomb for a couple of years trying to help a family member with a mortgage, and their patience, compassion and assistance were greatly appreciated beyond words. Thank you to Citizen's Bank for your corporate citizenship and easy access to the community. Much appreciated!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citizens Bank, Pine Hills Branch at Albany, NY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby EricaBerman, Aug. 29, 2013
I have utilized the services of this bank for a number of years, including all of the branch managers, their assistants and tellers, and I am very impressed with everyone's professionalism, kindness, support and assistance. I have worked with the former manager, Rob, and now Jason Holcomb for a couple of years trying to help a family member with a mortgage, and their patience, compassion and assistance were greatly appreciated beyond words. Thank you to Citizen's Bank for your corporate citizenship and easy access to the community. Much appreciated!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citizens Bank, Pine Hills Branch at Albany, NY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Erica F. Berman
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by EricaBerman, Aug. 29, 2013
I have utilized the services of this bank for a number of years, including all of the branch managers, their assistants and tellers, and I am very impressed with everyone's professionalism, kindness, support and assistance. I have worked with the former manager, Rob, and now Jason Holcomb for a couple of years trying to help a family member with a mortgage, and their patience, compassion and assistance were greatly appreciated beyond words. Thank you to Citizen's Bank for your corporate citizenship and easy access to the community. Much appreciated!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citizens Bank, Pine Hills Branch at Albany, NY
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby EricaBerman, Aug. 29, 2013
I have utilized the services of this bank for a number of years, including all of the branch managers, their assistants and tellers, and I am very impressed with everyone's professionalism, kindness, support and assistance. I have worked with the former manager, Rob, and now Jason Holcomb for a couple of years trying to help a family member with a mortgage, and their patience, compassion and assistance were greatly appreciated beyond words. Thank you to Citizen's Bank for your corporate citizenship and easy access to the community. Much appreciated!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citizens Bank, Pine Hills Branch at Albany, NY
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Erica F. Berman
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by EricaBerman, Aug. 29, 2013
I have utilized the services of this bank for a number of years, including all of the branch managers, their assistants and tellers, and I am very impressed with everyone's professionalism, kindness, support and assistance. I have worked with the former manager, Rob, and now Jason Holcomb for a couple of years trying to help a family member with a mortgage, and their patience, compassion and assistance were greatly appreciated beyond words. Thank you to Citizen's Bank for your corporate citizenship and easy access to the community. Much appreciated!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citizens Bank, Pine Hills Branch at Albany, NY
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby EricaBerman, Aug. 29, 2013
I have utilized the services of this bank for a number of years, including all of the branch managers, their assistants and tellers, and I am very impressed with everyone's professionalism, kindness, support and assistance. I have worked with the former manager, Rob, and now Jason Holcomb for a couple of years trying to help a family member with a mortgage, and their patience, compassion and assistance were greatly appreciated beyond words. Thank you to Citizen's Bank for your corporate citizenship and easy access to the community. Much appreciated!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citizens Bank, Pine Hills Branch at Albany, NY
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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