Citizens Bank, North Conway Branch

Name:Citizens Bank, North Conway Branch
Full Service Brick and Mortar Office
Review:29 client reviews
Location:2779 White Mountain Highway
North Conway, NH 03860

Carroll County
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Phone:603-356-4600
FDIC Cert:#57957
Established:1963-06-03


The Bank

Name:Citizens Bank
Concentration:Commercial Lending Specialization
Established:2005-05-13
FDIC Insurance:2005-05-13
Holden By:Citizens Financial Group, Inc.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:821, view all, view on map
Website:www.citizensbank.com
Total Assets:$122,428,671,000
Total Deposits:$89,838,581,000
Total Equity Capital:$16,608,877,000
Total Domestic Office Deposits:$89,494,947,000
Net Income:$312,838,000
Quarterly Net Income:$312,838,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

29 client reviews of Citizens Bank scored 2.5 out of 5.

Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by limorin, Jul. 14, 2015

I have been working with Helen Brandon of the North Conway branch since April 2015 trying to get a mortgage on a condo and have been ignored, asked for documents already sent to her and blindsided by off-the-wall requests.  It has left me extremely upset and anxious,  Closing is in three days and today I was handed another obstacle.  She failed to schedule an appraisal of the property and now wants to delay the closing.  The seller will charge me $100 a day for each day of delay.  I am so not happy with her or Citizens Bank's performance throughout this whole awful ordeal.   

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, North Conway Branch at North Conway, NH
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