Home > Michigan Banks > Taylor Banks > Citizens Bank Taylor > Citizens Bank, EUREKA-PARDEE BRANCH > Review
Citizens Bank, Review
Citizens Bank, Review
Average rating
![]() ![]() ![]() ![]() |
|
A total of 2 Reviews with 4 Star
Outside Driveup Issue
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tonawanda, Jan. 27, 2015
I accidentally took too long at the outside teller on Wednesday and my debit card was pulled back into the machine. When I went back at lunchtime to retrieve my card, I was told that they only open the outside vault ONCE A WEEK - on Tuesdays! They said they would call when I could pick it up. After waiting 6 days, I heard nothing, so called them. They can't guarantee that the service person will be there before they close for the day. If they come too late, they'll have to come back tomorrow....Really???? This is terrible customer service. Not the staff's fault at all - they're very professional & helpful. This is a bad bank policy.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Georgetown Square Branch at Buffalo, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse





by Tonawanda, Jan. 27, 2015
I accidentally took too long at the outside teller on Wednesday and my debit card was pulled back into the machine. When I went back at lunchtime to retrieve my card, I was told that they only open the outside vault ONCE A WEEK - on Tuesdays! They said they would call when I could pick it up. After waiting 6 days, I heard nothing, so called them. They can't guarantee that the service person will be there before they close for the day. If they come too late, they'll have to come back tomorrow....Really???? This is terrible customer service. Not the staff's fault at all - they're very professional & helpful. This is a bad bank policy.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Georgetown Square Branch at Buffalo, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Thank you for credit $80.00 to me
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by gtr110512, Dec. 01, 2012
I want to say thank you to Office of Chairman Meghan Arnold of Citizens Bank to credit $80 that I was missing on 10/24/2012 back to me. Thanks again. Grace Tr
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Shrewsbury Stop & Shop Branch at Shrewsbury, MA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse





by gtr110512, Dec. 01, 2012
I want to say thank you to Office of Chairman Meghan Arnold of Citizens Bank to credit $80 that I was missing on 10/24/2012 back to me. Thanks again. Grace Tr
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Shrewsbury Stop & Shop Branch at Shrewsbury, MA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Comerica Bank, EUREKA-PARDEE (0.2 miles)
Full Service Brick and Mortar Office
14700 Pardee Rd
Taylor, MI 48180
Full Service Brick and Mortar Office
14700 Pardee Rd
Taylor, MI 48180
JPMorgan Chase Bank, NORTHLINE ALLEN BRANCH (1.7 miles)
Full Service Brick and Mortar Office
20650 Northline Rd
Taylor, MI 48180
Full Service Brick and Mortar Office
20650 Northline Rd
Taylor, MI 48180
PNC Bank, GODDARD TELEGRAPH BRANCH (2.0 miles)
Full Service Brick and Mortar Office
24121 Goddard Rd
Taylor, MI 48180
Full Service Brick and Mortar Office
24121 Goddard Rd
Taylor, MI 48180
Flagstar Bank, SOUTHGATE BRANCH (2.3 miles)
Full Service Brick and Mortar Office
15783 Eureka Rd
Southgate, MI 48195
Full Service Brick and Mortar Office
15783 Eureka Rd
Southgate, MI 48195
Citizens Bank, SOUTHGATE (2.6 miles)
Full Service Brick and Mortar Office
11006 Allen Rd
Taylor, MI 48180
Full Service Brick and Mortar Office
11006 Allen Rd
Taylor, MI 48180