Citibank, TALLMAN BRANCH
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105 client reviews
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| Name: | Citibank |
| Concentration: | International Specialization |
| Established: | 06/16/1812 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CITIGROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 663, view all, view on map |
| Website: | www.citibank.com |
| Total Assets: | $1,684,710,000,000 |
| Total Deposits: | $1,327,597,000,000 |
| Total Equity Capital: | $162,945,000,000 |
| Total Domestic Office Deposits: | $747,614,000,000 |
| Net Income: | $11,169,000,000 |
| Return on Assets: | 1% |
| Return on Equity: | 7% |
| More... | |
Client Review
105 client reviews of Citibank scored 2 out of 5.
Horrific Experience
Overall Rating
Office Environment & Staff
by ygb6147, Aug. 15, 2012
I have been banking with Citibank since 1985. One of my names does not appear as the official name on the account, but I have it on my checks and on other financial instruments I use. I have deposited hundreds, perhaps thousands, of checks in that name with no problem. Once before I had a deposited check returned, went into a different branch, explained the problem to a teller, who deposited it without any problem.
Yesterday I had a deposited check returned for the same problem, and went into the Suffern branch. The teller would not deposit it without the approval of someone higher up the chain of command, but was reasonably polite, even trying to be helpful. The first fellow from behind a desk was not particularly polite, and certainly not helpful. He bounced the issue up to the manager, who was downright nasty. I have never been treated as a criminal in a bank before, but this fellow pretty blatantly and rudely charged that I was trying to pass a check made out to some other person (who just happens to share my last name - that this person's first name also appears on my check he attributed to my chicanery, since one can personalize a check any way he wants). I was shocked at the treatment. It was incredible. I walked out embarrassed and shamed. I strongly recommend staying away from these horrible people.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Tallman Branch at Suffern, NY
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby ygb6147, Aug. 15, 2012
I have been banking with Citibank since 1985. One of my names does not appear as the official name on the account, but I have it on my checks and on other financial instruments I use. I have deposited hundreds, perhaps thousands, of checks in that name with no problem. Once before I had a deposited check returned, went into a different branch, explained the problem to a teller, who deposited it without any problem.
Yesterday I had a deposited check returned for the same problem, and went into the Suffern branch. The teller would not deposit it without the approval of someone higher up the chain of command, but was reasonably polite, even trying to be helpful. The first fellow from behind a desk was not particularly polite, and certainly not helpful. He bounced the issue up to the manager, who was downright nasty. I have never been treated as a criminal in a bank before, but this fellow pretty blatantly and rudely charged that I was trying to pass a check made out to some other person (who just happens to share my last name - that this person's first name also appears on my check he attributed to my chicanery, since one can personalize a check any way he wants). I was shocked at the treatment. It was incredible. I walked out embarrassed and shamed. I strongly recommend staying away from these horrible people.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Tallman Branch at Suffern, NY
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Tallman branch joke of a bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Giantsguy65, Jun. 12, 2011
SWITCH TO TD BANK! I had problems with them when my Dad was trying to pay me for work I did around the house. They would not cash a check for me with my dad's signature saying it did not match? BASICALLY IF YOU ARE NOT AN ACCOUNT HOLDER THEY SOLICIT your banking (yeah right)YOU WHILE OTHER PEOPLE ARE WAITING FOR SERVICE. they also treat you like you are not human. So if you bank with them do not count on them paying any checks over 400 dollars. How is that even a policy? I go to my bank and my money, is my money, not Citibank's to tell me how and who I can give it to. OVERALL TERRIBLE BANK AND CUSTOMER SERVICE. Watch out for Meredith!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Tallman Branch at Suffern, NY
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Giantsguy65, Jun. 12, 2011
SWITCH TO TD BANK! I had problems with them when my Dad was trying to pay me for work I did around the house. They would not cash a check for me with my dad's signature saying it did not match? BASICALLY IF YOU ARE NOT AN ACCOUNT HOLDER THEY SOLICIT your banking (yeah right)YOU WHILE OTHER PEOPLE ARE WAITING FOR SERVICE. they also treat you like you are not human. So if you bank with them do not count on them paying any checks over 400 dollars. How is that even a policy? I go to my bank and my money, is my money, not Citibank's to tell me how and who I can give it to. OVERALL TERRIBLE BANK AND CUSTOMER SERVICE. Watch out for Meredith!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Tallman Branch at Suffern, NY
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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