Citibank, Park Slope Branch

Name:Citibank, Park Slope Branch
Full Service Brick and Mortar Office
Review:97 client reviews
Location:114 Seventh Avenue
Brooklyn, NY 11215

Kings County
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Phone:800-627-3999
FDIC Cert:#7213
Established:1981-03-02


The Bank

Name:Citibank
Concentration:International Specialization
Established:1812-06-16
FDIC Insurance:1934-01-01
Holden By:Citigroup Inc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:704, view all, view on map
Website:www.citibank.com
Total Assets:$1,648,667,000,000
Total Deposits:$1,272,893,000,000
Total Equity Capital:$154,462,000,000
Total Domestic Office Deposits:$656,544,000,000
Net Income:$5,435,000,000
Quarterly Net Income:$3,187,000,000
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:8%
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Client Review

97 client reviews of Citibank scored 2 out of 5.

21 years at Citi; this branch made me leave
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by DeeDeeM, Sep. 28, 2019

After 21 years of banking at Citibank, I am finally closing my account -- ... so many problems with the final straw being a "personal banker" named Roman V. who told me that missing check deposits were  "certainly not my fault." Then he ignored my email, made me wait 45 minutes when I physically came back with the check numbers and time they were cashed, only to tell me to call the number on the back of my ATM card.  I asked him if Citi could even trace the checks and he shrugged, "that's not my job." Had he seen my email? "I've been busy." What did I do to deserve this, other than keep $100K+ in my accounts? When I muttered 'but you're my f---ing banker' in frustration, he stood up and said "we're done here." Indeed, Citi, yes we are done here.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Park Slope Branch at Brooklyn, NY
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