Citibank, NAPERVILLE BRANCH
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107 client reviews
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| Name: | Citibank |
| Concentration: | International Specialization |
| Established: | 06/16/1812 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CITIGROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 669, view all, view on map |
| Website: | www.citibank.com |
| Total Assets: | $1,760,921,000,000 |
| Total Deposits: | $1,361,654,000,000 |
| Total Equity Capital: | $174,255,000,000 |
| Total Domestic Office Deposits: | $772,979,000,000 |
| Net Income: | $3,753,000,000 |
| Quarterly Net Income: | $3,753,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
107 client reviews of Citibank scored 2 out of 5.
OCIO
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mathelonious, Jan. 15, 2025
Great Citi gold account is very resilient and reliable
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Mathelonious, Jan. 15, 2025
Great Citi gold account is very resilient and reliable
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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Excellent Service
Overall Rating
Office Environment & Staff
Waiting Time
by Buttermilk, Sep. 18, 2024
I was so very much impressed by teller Maio Huong Wednesday, September 11, 2024. She was friendly, welcoming, very accommodating, patient, and appreciative of me as a customer. I was waiting on a survey and didn't receive one. Customers really appreciate exemplary service and the service l received from Maio was topnotch. Thank you bless you.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Chinatown Branch at Chicago, IL
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Overall Rating Office Environment & Staff Waiting Timeby Buttermilk, Sep. 18, 2024
I was so very much impressed by teller Maio Huong Wednesday, September 11, 2024. She was friendly, welcoming, very accommodating, patient, and appreciative of me as a customer. I was waiting on a survey and didn't receive one. Customers really appreciate exemplary service and the service l received from Maio was topnotch. Thank you bless you.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Chinatown Branch at Chicago, IL
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Account Holder
Overall Rating
by David100, Aug. 23, 2023
Great phone system. Had to enter SSN, then account number, then SSN again, then account number again, etc., on and on without end. Super. Way to go Citibank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, SOMERS BRANCH at Somers, NY
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Overall Ratingby David100, Aug. 23, 2023
Great phone system. Had to enter SSN, then account number, then SSN again, then account number again, etc., on and on without end. Super. Way to go Citibank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, SOMERS BRANCH at Somers, NY
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