Citibank, NAPERVILLE BRANCH
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108 client reviews
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| Name: | Citibank |
| Concentration: | International Specialization |
| Established: | 06/16/1812 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CITIGROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 669, view all, view on map |
| Website: | www.citibank.com |
| Total Assets: | $1,760,921,000,000 |
| Total Deposits: | $1,361,654,000,000 |
| Total Equity Capital: | $174,255,000,000 |
| Total Domestic Office Deposits: | $772,979,000,000 |
| Net Income: | $3,753,000,000 |
| Quarterly Net Income: | $3,753,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
108 client reviews of Citibank scored 2 out of 5.
Personal Banker Ripton Hall
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Gem1097, Jul. 01, 2025
Ripton was excellent and pleasant with me and helping me open a new checking account and answered any questions I had. I highly recommend him
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, BROADWAY/96TH STREET BRANCH at New York, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Gem1097, Jul. 01, 2025
Ripton was excellent and pleasant with me and helping me open a new checking account and answered any questions I had. I highly recommend him
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, BROADWAY/96TH STREET BRANCH at New York, NY
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OCIO
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mathelonious, Jan. 15, 2025
Great Citi gold account is very resilient and reliable
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Mathelonious, Jan. 15, 2025
Great Citi gold account is very resilient and reliable
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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Excellent Service
Overall Rating
Office Environment & Staff
Waiting Time
by Buttermilk, Sep. 18, 2024
I was so very much impressed by teller Maio Huong Wednesday, September 11, 2024. She was friendly, welcoming, very accommodating, patient, and appreciative of me as a customer. I was waiting on a survey and didn't receive one. Customers really appreciate exemplary service and the service l received from Maio was topnotch. Thank you bless you.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Chinatown Branch at Chicago, IL
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Overall Rating Office Environment & Staff Waiting Timeby Buttermilk, Sep. 18, 2024
I was so very much impressed by teller Maio Huong Wednesday, September 11, 2024. She was friendly, welcoming, very accommodating, patient, and appreciative of me as a customer. I was waiting on a survey and didn't receive one. Customers really appreciate exemplary service and the service l received from Maio was topnotch. Thank you bless you.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Chinatown Branch at Chicago, IL
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