Citibank, Review

customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by toobusy, Jul. 31, 2013

I have been a Citibank customer for a long time and have gone to many of their branches.  This location is tops and they try to wait on you as quickly and professionally as possible.  Some people come in with crazy request that need to be handled via the 800 and get frustrated when the local people can't help.  Give them a break, it has nothing to do with this location.  It's all about corporate rules.  I am so glad to have a local branch with such professional people.  

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Citibank, Hoffman Estates Branch at Hoffman Estates, IL
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Citibank Arlington Heights
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by georgealcheikh, Jun. 08, 2011

I have been dealing with this bank since 2004. I have business, personal, and mortgage accounts. there was never any problem with them whatsoever. in fact, sometimes I could not go there for a work reason, they sent someone to my office to sign documents. I think they are the best around. I recommended to them many of my friends and others.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Arlington Heights Branch at Arlington Heights, IL
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