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Citibank, Court Square Branch
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| Name: | Citibank |
| Concentration: | International Specialization |
| Established: | 1812-06-16 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Citigroup Inc. |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 711, view all, view on map |
| Website: | www.citibank.com |
| Total Assets: | $1,459,623,000,000 |
| Total Deposits: | $1,069,481,000,000 |
| Total Equity Capital: | $150,289,000,000 |
| Total Domestic Office Deposits: | $529,527,000,000 |
| Net Income: | $8,560,000,000 |
| Quarterly Net Income: | $4,277,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
94 client reviews of Citibank scored 2 out of 5.
21 years at Citi; this branch made me leave
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DeeDeeM, Sep. 28, 2019
After 21 years of banking at Citibank, I am finally closing my account -- ... so many problems with the final straw being a "personal banker" named Roman V. who told me that missing check deposits were "certainly not my fault." Then he ignored my email, made me wait 45 minutes when I physically came back with the check numbers and time they were cashed, only to tell me to call the number on the back of my ATM card. I asked him if Citi could even trace the checks and he shrugged, "that's not my job." Had he seen my email? "I've been busy." What did I do to deserve this, other than keep $100K+ in my accounts? When I muttered 'but you're my f---ing banker' in frustration, he stood up and said "we're done here." Indeed, Citi, yes we are done here.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Park Slope Branch at Brooklyn, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DeeDeeM, Sep. 28, 2019
After 21 years of banking at Citibank, I am finally closing my account -- ... so many problems with the final straw being a "personal banker" named Roman V. who told me that missing check deposits were "certainly not my fault." Then he ignored my email, made me wait 45 minutes when I physically came back with the check numbers and time they were cashed, only to tell me to call the number on the back of my ATM card. I asked him if Citi could even trace the checks and he shrugged, "that's not my job." Had he seen my email? "I've been busy." What did I do to deserve this, other than keep $100K+ in my accounts? When I muttered 'but you're my f---ing banker' in frustration, he stood up and said "we're done here." Indeed, Citi, yes we are done here.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Park Slope Branch at Brooklyn, NY
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Mr Leon
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LeonF, Aug. 02, 2019
I have been banking with them . As well i have a double cash back Citi Credit Card (which is great) And i always had a very pleasant experience with this branch. I have been a client of two other large well known banks in the past and I will say this branch was my favorite. As well from my experience they keep the lines short and have enough staff and I have never needed to wait lengthy time on line to speak with a bank specialist or a manager at the banks like I have had to at other places .
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Fresh Meadows Branch at Fresh Meadows, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LeonF, Aug. 02, 2019
I have been banking with them . As well i have a double cash back Citi Credit Card (which is great) And i always had a very pleasant experience with this branch. I have been a client of two other large well known banks in the past and I will say this branch was my favorite. As well from my experience they keep the lines short and have enough staff and I have never needed to wait lengthy time on line to speak with a bank specialist or a manager at the banks like I have had to at other places .
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Fresh Meadows Branch at Fresh Meadows, NY
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Mr. Gary S. Eddy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by gseddy1983, Nov. 10, 2018
Great
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, 120 Broadway Branch at New York, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby gseddy1983, Nov. 10, 2018
Great
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, 120 Broadway Branch at New York, NY
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