Cenlar FSB, Review

Cenlar FSB, Review

Average rating stars based on 1 review
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
Nothing good to say wholly inept and rude
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by SWFLdan, Feb. 18, 2014

They "Service" my mortgage note but they are totally inept at doing so. They mis-applied my payments contrary to written instructions. Apparently made pay outs negligently. Sent me a Surplus notice ($11.90) in November 2013 and then a Shortage Notice ($1,300.00+) in January 2014. Trying to talk to anyone of them is fruitless. Speaking to a supervisor is a waste of time. They are more aking to a collection agency then a Servicer. Had I been able to choose whom services my note it certainly wouldn't have been this group of inept people. Oh and lets not forget they lost the first two (2) payments costing me fees to stop said payments.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Cenlar FSB, Cenlar Fsb at Trenton, NJ
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Banks Nearby

Truist Bank, EWING BRANCH (1.0 miles)
Full Service Brick and Mortar Office
2075 Pennington Road
Trenton, NJ 08618
Spencer Savings Bank, SLA, EWING BRANCH (1.3 miles)
Full Service Brick and Mortar Office
200 Campus Town Circle, Suite 201
Trenton, NJ 08638
First Bank, EWING BRANCH (1.3 miles)
Full Service Brick and Mortar Office
1340 Parkway Avenue
Trenton, NJ 08628
Bank of America, PARKWAY BRANCH (1.4 miles)
Full Service Brick and Mortar Office
1230 Parkway Avenue
Trenton, NJ 08628
PNC Bank, HOPEWELL @ STOP & SHOP BRANCH (1.4 miles)
Full Service Retail Office
800 W Denow Road
Pennington, NJ 08534

More