Cathay Bank, Union City Branch

Name:Cathay Bank, Union City Branch
Full Service Brick and Mortar Office
Review:5 client reviews
Location:1701 Decoto Road
Union City, CA 94587

Alameda County
View Other Branches
 
Phone:510-675-9190
Branch Deposit:$143,302,000
FDIC Cert:#18503
Established:2001-10-05


The Bank

Name:Cathay Bank
Concentration:Commercial Lending Specialization
Established:1962-04-19
FDIC Insurance:1962-04-19
Holden By:Cathay General Bcorp
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:65, view all, view on map
Website:https://www.cathaybank.com
Total Assets:$19,024,182,000
Total Deposits:$16,160,276,000
Total Equity Capital:$2,467,642,000
Total Domestic Office Deposits:$15,932,641,000
Net Income:$236,344,000
Quarterly Net Income:$71,847,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:10%
Quarterly Return on Equity:12%
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Client Review

5 client reviews of Cathay Bank scored 3.5 out of 5.

Mr Ray Khoury
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RayKory, Jun. 25, 2014

Great Bank!!  Great Location!!  Everyone is friendly and efficient!  Five Stars!  Someone calls me when anything is required.  They have never made an error.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Cathay Bank, Berkeley-Richmond Branch at Richmond, CA
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Horrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by maolaoguai, Jan. 25, 2014

In this bank there is a Banker called kenny Lee, We scheduled an appointment 2 wks ago, I traveled for 90 min to get to this branch in lafayet street, Kenny didn't show up. This is not the worst. I walked into another branch at east broadway ave to see if any other banker can help me. Yes they wanted my busisness. But they didn't allow me to use their restroom. WTF! I mean WTF?


* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Cathay Bank, New York-Chinatown Branch at New York, NY
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Horrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JIAN, Oct. 23, 2012

Horrible customer service ever experienced! shows no respect to long term customer.  This branch is a joke yet they have a clueless manager to run the office.  Hold domestic deposit for 10 days, refuse to provide documentation upon request.  It is not worth of your precious time to deal with issues after issues.  Rude and unprofessional customer service, as an over 10 yr customer we are switching to another bank now.  Be aware!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cathay Bank, Arcadia at Arcadia, CA
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All Reviews...

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