Cathay Bank, Temple City Branch

Name:Cathay Bank, Temple City Branch
Full Service Brick and Mortar Office
Review: 3.5star5 client reviews
Location:9055 Las Tunas Dr
Temple City, CA 91780

Los Angeles County
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Branch Deposit:$107,336,000
FDIC Cert:#18503
Established:07/05/2018


The Bank

Name:Cathay Bank
Concentration:Commercial Lending Specialization
Established:04/19/1962
FDIC Insurance:04/19/1962
Holden By:CATHAY GENERAL BCORP
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:66, view all, view on map
Website:www.cathaybank.com
Total Assets:$23,217,533,000
Total Deposits:$19,811,485,000
Total Equity Capital:$2,856,731,000
Total Domestic Office Deposits:$19,622,541,000
Net Income:$150,944,000
Quarterly Net Income:$70,810,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:10%
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Client Review

5 client reviews of Cathay Bank scored 3.5 out of 5.

Mr Ray Khoury
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by RayKory, Jun. 25, 2014

Great Bank!!  Great Location!!  Everyone is friendly and efficient!  Five Stars!  Someone calls me when anything is required.  They have never made an error.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Cathay Bank, Berkeley-Richmond Branch at Richmond, CA
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Horrible
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by maolaoguai, Jan. 25, 2014

In this bank there is a Banker called kenny Lee, We scheduled an appointment 2 wks ago, I traveled for 90 min to get to this branch in lafayet street, Kenny didn't show up. This is not the worst. I walked into another branch at east broadway ave to see if any other banker can help me. Yes they wanted my busisness. But they didn't allow me to use their restroom. WTF! I mean WTF?


* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Cathay Bank, New York-Chinatown Branch at New York, NY
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Horrible
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by JIAN, Oct. 23, 2012

Horrible customer service ever experienced! shows no respect to long term customer.  This branch is a joke yet they have a clueless manager to run the office.  Hold domestic deposit for 10 days, refuse to provide documentation upon request.  It is not worth of your precious time to deal with issues after issues.  Rude and unprofessional customer service, as an over 10 yr customer we are switching to another bank now.  Be aware!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cathay Bank, Arcadia at Arcadia, CA
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