Cathay Bank, Review

Horrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by maolaoguai, Jan. 25, 2014

In this bank there is a Banker called kenny Lee, We scheduled an appointment 2 wks ago, I traveled for 90 min to get to this branch in lafayet street, Kenny didn't show up. This is not the worst. I walked into another branch at east broadway ave to see if any other banker can help me. Yes they wanted my busisness. But they didn't allow me to use their restroom. WTF! I mean WTF?


* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Cathay Bank, New York-Chinatown Branch at New York, NY
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Horrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JIAN, Oct. 23, 2012

Horrible customer service ever experienced! shows no respect to long term customer.  This branch is a joke yet they have a clueless manager to run the office.  Hold domestic deposit for 10 days, refuse to provide documentation upon request.  It is not worth of your precious time to deal with issues after issues.  Rude and unprofessional customer service, as an over 10 yr customer we are switching to another bank now.  Be aware!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cathay Bank, Arcadia at Arcadia, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment