Carver Federal Savings Bank, Review

Carver Federal Savings Bank, Review

Average rating stars based on 4 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
1
4 star:
1
3 star:
0
2 star:
0
1 star:
2
Unprofessional
 1star Overall Rating
by Pie16, Oct. 16, 2014

I'm a business rep and contacted branch to see if they received correspondence that I sent over for a reply and the rep told me to refax the correspondence.  When I asked the rep if it was protocol to refax documents without even checking to see if the documents were received by the bank, rep told me, "Because I was calling from a 347# that I sounded suspicious on the ph".  When I offered to give the rep my manager's name and ph# to verify my purpose and identity, rep just told me to refax documents and hung up the phone on me.  So unprofessional and arrogant.  They talk about supporting your own but when your own speak to you the way I was spoken to, I would never bank at a Carver branch nor would I recommend them to anyone.  Such a waste.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Carver Federal Savings Bank, Malcolm X Boulevard Branch at New York, NY
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Derrek Patillo
 5star Overall Rating
 5star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Patillo, Apr. 26, 2017

I have found the bank to be very professional and helpful in terms of the service provided.  The staff has a genuine sense of community!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
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rating carver bank
 4star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by MrsHunter, Mar. 16, 2015

I can only say that every Carver Bank I have been into I have liked the service. I started on Flatbush,Hanson Pl., moved to Queens, Merrick Blvd and Archer Ave, no problems, friendly regular people,as a matter of fact, much nicer than HSBC or some not all Chase. I was able to send a Western Union straight from the teller etc I was able to buy money orders for $1 since I bank with them. People have weird experiences anywhere but try looking at the experience in a positive way and it usually isn't that serious.Thank you Carver employees..

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Carver Federal Savings Bank, Jamaica Center Branch at Jamaica, NY
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R.A
 1star Overall Rating
by delia, Jul. 23, 2012

They do mistakes, waste your time and they are very slow....and don't even bother to apologize!Stay away from this place !

* this review was made on Carver Federal Savings Bank, Atlantic Terminal Branch at Brooklyn, NY
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