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Carter Bank & Trust, VINTON BRANCH
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3 client reviews
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| Name: | Carter Bank & Trust |
| Concentration: | Commercial Lending Specialization |
| Established: | 12/30/2006 |
| FDIC Insurance: | 12/30/2006 |
| Holden By: | CARTER BANKSHARES INC |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 67, view all, view on map |
| Website: | www.carterbank.com |
| Total Assets: | $4,652,625,000 |
| Total Deposits: | $4,153,774,000 |
| Total Equity Capital: | $377,395,000 |
| Total Domestic Office Deposits: | $4,153,774,000 |
| Net Income: | $26,998,000 |
| Quarterly Net Income: | $8,869,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 7% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
3 client reviews of Carter Bank & Trust scored 4 out of 5.
Unhappy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Dedi, Apr. 27, 2020
My husband and I have several accounts with Carter for over 15 years now...because of the opening hours that were until 7:00pm. My husband works 6 days a week from 7:00am till 7:00pm and now cannot even get his pay chexk deposited. I understand how this pandemic is causing companies to shorten hours and or close but this is a real problem for our family as we try to bank with a bank that does not consider and put the needs of their customers first. I have added up the hours of the clerks that have been shortened and/or laid off and the savings at your customers expense is great!!! Please consider staying open for us who work long hours OR GET WITH A ATM MACHINE WERE YOU CAN DEPOSIT AND DO BANKING TRANSACTIONS,,,disatified customer.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Carter Bank & Trust, Vinton Branch at Vinton, VA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Dedi, Apr. 27, 2020
My husband and I have several accounts with Carter for over 15 years now...because of the opening hours that were until 7:00pm. My husband works 6 days a week from 7:00am till 7:00pm and now cannot even get his pay chexk deposited. I understand how this pandemic is causing companies to shorten hours and or close but this is a real problem for our family as we try to bank with a bank that does not consider and put the needs of their customers first. I have added up the hours of the clerks that have been shortened and/or laid off and the savings at your customers expense is great!!! Please consider staying open for us who work long hours OR GET WITH A ATM MACHINE WERE YOU CAN DEPOSIT AND DO BANKING TRANSACTIONS,,,disatified customer.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Carter Bank & Trust, Vinton Branch at Vinton, VA
Was this review helpful to you? Yes, No Report Abuse
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