Capital One, Kensington Branch

Name:Capital One, Kensington Branch
Full Service Brick and Mortar Office
Review:48 client reviews
Location:10821 Connecticut Avenue
Kensington, MD 20895

Montgomery County
View Other Branches
 
Phone:301-949-4401
FDIC Cert:#4297
Established:1996-02-24


The Bank

Name:Capital One
Concentration:All Other Specialization > 1 Billion
Established:1933-05-22
FDIC Insurance:1934-01-01
Holden By:Capital One Financial Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:608, view all, view on map
Website:www.capitalone.com
Total Assets:$289,992,852,000
Total Deposits:$233,395,251,000
Total Equity Capital:$39,027,196,000
Total Domestic Office Deposits:$233,072,601,000
Net Income:$1,866,688,000
Quarterly Net Income:$1,138,815,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:10%
Quarterly Return on Equity:12%
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Client Review

48 client reviews of Capital One scored 2 out of 5.

dr.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by daveandrichie, Apr. 04, 2017

They have cut back on all services.  This bank used to help in every way possible.  Each time I go in another service is cut back.  The loss of notary service has cost be over $100 alone.  I miss the old Capitol one with its incredible service.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Capital One, Central Mall Branch at Texarkana, TX
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Great Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NoahsMommy, Aug. 19, 2016

Everyone is always so nice and bubbly great customer service skills.
Very fast bankers, very nice attitudes and always with a perfect smile.
I have the app but prefer to come in because the service is great here.
Capital one great bank but this branch is the Best  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, Pelham Parkway Branch at Bronx, NY
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STELLAR SERVICE AND EXPERTISE!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by KTee, Jan. 03, 2016

Recently, my family moved to Georgetown, Texas from Germantown, Maryland where we had only wonderful experiences during our many years relationship with a banking institution that has no branches in Texas. So it was with great reluctance and hesitancy that we moved all of our accounts to the unknown to us, except in name recognition, Capital One Bank!
However, because of our initiation into becoming Capital One Banking clients was with KAIDIS NEWTON, of the Williams Drive, Georgetown, Texas branch, who possesses a calming, warm demeanor, straightforward communications style, and listened thoughtfully to us as we communicated our concerns and questions, we did a complete turnaround from being those previously hesitant reluctant participants into feeling great relief that we would be banking with such thoughtful intelligent articulate banking professionals such as KAIDIS NEWTON!
We have since met the Williams Drive, Georgetown, Texas branch manager, Jorge Gonzalez, who also is an exceptionally articulate and poised banking professional! Mr. Gonzalez communicates brilliantly about Capital One's products and services. We are very impressed  that Capital One has the business savvy and high standards, to have representing their institution's mission, products and services that the superlatively professional JORGE GONZALEZ and KAIDIS NEWTON executes in Capital One's behalf!


* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
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