Capital One, Elden Branch

Name:Capital One, Elden Branch
Full Service Brick and Mortar Office
Review:54 client reviews
Location:1201 Elden Street
Herndon, VA 20170

Fairfax County
View Other Branches
 
Phone:703-467-8770
FDIC Cert:#4297
Established:1998-02-21


The Bank

Name:Capital One
Concentration:All Other Specialization > 1 Billion
Established:1933-05-22
FDIC Insurance:1934-01-01
Holden By:Capital One Financial Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:337, view all, view on map
Website:www.capitalone.com
Total Assets:$369,046,976,000
Total Deposits:$306,941,087,000
Total Equity Capital:$42,546,258,000
Total Domestic Office Deposits:$306,941,087,000
Net Income:$2,817,085,000
Quarterly Net Income:$1,457,939,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:13%
Quarterly Return on Equity:14%
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Client Review

54 client reviews of Capital One scored 2 out of 5.

Fantastic Online Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by PhillyTwoOneFive, Dec. 28, 2020

I've used Capital One since they acquired ING Direct, and I've never had an issue with anything. It's been easy to open accounts, and any time I've had to call customer service the person I've spoken with has been knowledgeable and friendly. I like that you can have multiple savings accounts and tag them for different things like emergency funds or vacation savings.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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For me it's a great bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Intercessor, Feb. 27, 2020

It's interesting how many ppl have bad issues with Capital One bank (Me & my husband have a joint Capital One acc & each of us has our own Capital 360 acc) we have never had a day one issue @ any location. The one by us is closing & we're gonna have to go to the next one about say 20 min.s away but that's ok cause we love Capital One. We have always been greeted with a smile & great teller service even @ the drive thru. I'm sad our location is closing (it happens to the best banks & it's just how it is) but 20 min.s isn't a hassle for us. It's worth it so no big deal. I have 4 other Banks & they're just as good. All of my banks are respectful. I guess it depends what state you live in but here in Houston Texas we have no issues. If you have inside teller problems if possible do your banking thru the ATM so you'll have peace. It's not worth your frustration. But for us we love Capital One & have no plans to close out our 3 acc.s now or later. So I wish all you bad reviewers luck. You can come up with a solution if you sit down & think things thru 1st

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Steeplechase Branch at Houston, TX
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terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by semaj, Nov. 04, 2019

the manager, a rather portly african american man was nasty. Told me he did not have to give his name to me! I did not have my glasses and could not see his name. I am calling my son and taking our our savings of just over 100K and going across the street to Ccitibank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Buhre Ave Branch at Bronx, NY
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All Reviews...

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